https://helpforum.sky.com/t5/Sky/No-Signal/m-p/5097509#M161677 <P>The cause is most likely a slight dish misalignment. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look. <BR /><BR />Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.</P> Wed, 24 Sep 2025 17:43:23 GMT Mark39 2025-09-24T17:43:23Z https://helpforum.sky.com/t5/Sky/No-Signal/m-p/5097505#M161676 <P>On some channels-BBC 1, ITV- I am receiving a 'Your Sky+HD box isn't getting a satellite signal' message. However other channels-BBC2 &amp; Ch4- are fine. The menu works ok. Tried switching both box and wifi off with no result.&nbsp;</P> Wed, 24 Sep 2025 17:39:27 GMT https://helpforum.sky.com/t5/Sky/No-Signal/m-p/5097505#M161676 KenDon007 2025-09-24T17:39:27Z https://helpforum.sky.com/t5/Sky/No-Signal/m-p/5097509#M161677 <P>The cause is most likely a slight dish misalignment. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look. <BR /><BR />Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.</P> Wed, 24 Sep 2025 17:43:23 GMT https://helpforum.sky.com/t5/Sky/No-Signal/m-p/5097509#M161677 Mark39 2025-09-24T17:43:23Z