topic Re: Sky+ box no signal in Sky+

Sky+ box no signal

Clare1981 — Thu, 18 Sep 2025 13:07:52 GMT

Hi all, my Sky+ box is saying no signal, so i think its run its course. The block of flats i live in doesn't accommodate Sky Q. Is Sky Glass the only other available alternative?

thank you

Clare

Re: Sky+ box no signal

Annie+UK — Thu, 18 Sep 2025 13:13:57 GMT

No Signal or No Satellite Signal?

"No Signal" is an error generated by your TV indicating that it cannot find a device on the current input, check the correct input for your Sky box is selected

See question Q23 in my Sky Plus F⋅A⋅Q for No Satellite Signal

"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:

• The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Q (all issues will be fixed during a Sky Q install), Sky Glass and Sky Stream

You may have to call out a local satellite installer ( at your own expense ), unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet

Re: Sky+ box no signal

Daniel0210 — Thu, 18 Sep 2025 13:15:16 GMT

@Clare1981

Research Stream and Glass. It's a totally different thing to satellite television. Glass is basically Stream built into a new TV. You'll need sufficient broadband for both.

Re: Sky+ box no signal

Mark39 — Thu, 18 Sep 2025 13:23:24 GMT

@Clare1981 have you spoken to your building management people or a neighbour who has Sky+? This is more likely to be a fault with the communal system your Sky box is connected to, than the Sky box itself.