https://helpforum.sky.com/t5/Sky/Replacement-cable/m-p/5086444#M161338 <P>Hi my sky will not connect to internet I've noticed the cable that is in my phone socket at the sky end has some wires hanging out how do I replace this ? Is there any way I can send a photo?&nbsp;</P> Mon, 15 Sep 2025 17:12:11 GMT AH6827 2025-09-15T17:12:11Z https://helpforum.sky.com/t5/Sky/Replacement-cable/m-p/5086444#M161338 <P>Hi my sky will not connect to internet I've noticed the cable that is in my phone socket at the sky end has some wires hanging out how do I replace this ? Is there any way I can send a photo?&nbsp;</P> Mon, 15 Sep 2025 17:12:11 GMT https://helpforum.sky.com/t5/Sky/Replacement-cable/m-p/5086444#M161338 AH6827 2025-09-15T17:12:11Z https://helpforum.sky.com/t5/Sky/Replacement-cable/m-p/5086453#M161339 <P>You may totally remove this cable as it is only used with the boxes built-in dialup modem (no longer used), it has nothing to do with broadband as this is obtained via either wifi or the RJ45 socket to the broadband&nbsp; router</P> <P>&nbsp;</P> <P>To send pictures to the forum click the camera icon when composing your post</P> Mon, 15 Sep 2025 17:24:37 GMT https://helpforum.sky.com/t5/Sky/Replacement-cable/m-p/5086453#M161339 Annie+UK 2025-09-15T17:24:37Z