https://helpforum.sky.com/t5/Sky/Mrs-Vivian-Roper/m-p/5081424#M161234 <P>We haven't been able to receive a satellite signal since Saturday. We've tried rebooting the sky box and the same message appears. Your sky box is initialising try again later.&nbsp;</P> Wed, 10 Sep 2025 10:20:30 GMT Roper_ 2025-09-10T10:20:30Z https://helpforum.sky.com/t5/Sky/Mrs-Vivian-Roper/m-p/5081424#M161234 <P>We haven't been able to receive a satellite signal since Saturday. We've tried rebooting the sky box and the same message appears. Your sky box is initialising try again later.&nbsp;</P> Wed, 10 Sep 2025 10:20:30 GMT https://helpforum.sky.com/t5/Sky/Mrs-Vivian-Roper/m-p/5081424#M161234 Roper_ 2025-09-10T10:20:30Z https://helpforum.sky.com/t5/Sky/Mrs-Vivian-Roper/m-p/5081432#M161236 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4473062">@Roper_</a>&nbsp;</P> <P>You've posted in the Sky+ board.&nbsp;<BR /><BR /></P> <P><SPAN>I'm afraid Sky no longer support Sky+ and Sky+HD set ups. You'll need to employ a local satellite engineer at your own expense to check/repair/replace the dish/LNB if that's the problem.</SPAN></P> <P>&nbsp;</P> <P><SPAN>If you have Sky Protect insurance through Domestic and General Insurance you can call them but a recent post on here stated they wouldn't send an engineer - but they did offer the customer £65 towards arranging one themselves.</SPAN></P> <P>&nbsp;</P> <P><SPAN>The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.</SPAN></P> Wed, 10 Sep 2025 10:30:06 GMT https://helpforum.sky.com/t5/Sky/Mrs-Vivian-Roper/m-p/5081432#M161236 Daniel0210 2025-09-10T10:30:06Z