https://helpforum.sky.com/t5/Sky/No-sky-channels/m-p/5073391#M161005 <P>Yes it is the same card</P> Sun, 31 Aug 2025 14:05:59 GMT Robert192 2025-08-31T14:05:59Z https://helpforum.sky.com/t5/Sky/No-sky-channels/m-p/5073377#M161003 <P>I have no sky channels.&nbsp; Only BBC and itv channels.&nbsp; The message reads that the wrong viewing card is fitted but I have not changed the viewing card which used to work.&nbsp; What should I do?</P><P>&nbsp;</P> Sun, 31 Aug 2025 13:56:16 GMT https://helpforum.sky.com/t5/Sky/No-sky-channels/m-p/5073377#M161003 Robert192 2025-08-31T13:56:16Z https://helpforum.sky.com/t5/Sky/No-sky-channels/m-p/5073383#M161004 <P>Is it the same card as was in use last October? Try turning off your Sky box at the plug for 5 minutes, and whilst it's off, remove the card and carefully clean the gold contacts with a soft, fluff-free cloth.</P> Sun, 31 Aug 2025 14:01:42 GMT https://helpforum.sky.com/t5/Sky/No-sky-channels/m-p/5073383#M161004 Mark39 2025-08-31T14:01:42Z https://helpforum.sky.com/t5/Sky/No-sky-channels/m-p/5073391#M161005 <P>Yes it is the same card</P> Sun, 31 Aug 2025 14:05:59 GMT https://helpforum.sky.com/t5/Sky/No-sky-channels/m-p/5073391#M161005 Robert192 2025-08-31T14:05:59Z