https://helpforum.sky.com/t5/Sky/New-sky-plus-hd-box/m-p/5072781#M160990 <P>I'm afraid you won't be able to pair them , despite what the message says. Sky haven't allowed pairing of a Viewing Card to a replacement,ent box since October last year.</P> Sat, 30 Aug 2025 15:53:20 GMT Mark39 2025-08-30T15:53:20Z https://helpforum.sky.com/t5/Sky/New-sky-plus-hd-box/m-p/5072780#M160989 <P>I've bought a new Sky plus hd box and I'm trying to pair my viewing card with. I've sent a request more than 12 hours ago and all I see on the screen is a message that says "Request was successful. Your channels will be available shortly" but nothing is happening. Can anyone help.</P> Sat, 30 Aug 2025 15:51:15 GMT https://helpforum.sky.com/t5/Sky/New-sky-plus-hd-box/m-p/5072780#M160989 Vinny1020 2025-08-30T15:51:15Z https://helpforum.sky.com/t5/Sky/New-sky-plus-hd-box/m-p/5072781#M160990 <P>I'm afraid you won't be able to pair them , despite what the message says. Sky haven't allowed pairing of a Viewing Card to a replacement,ent box since October last year.</P> Sat, 30 Aug 2025 15:53:20 GMT https://helpforum.sky.com/t5/Sky/New-sky-plus-hd-box/m-p/5072781#M160990 Mark39 2025-08-30T15:53:20Z https://helpforum.sky.com/t5/Sky/New-sky-plus-hd-box/m-p/5072783#M160991 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4465237">@Vinny1020</a>&nbsp;</P> <P><SPAN>You can still call Sky to discuss your options which will be upgrading to Sky Q or moving to Glass / Steam to continue to view Sky content through a Sky subscription.</SPAN></P> Sat, 30 Aug 2025 15:54:53 GMT https://helpforum.sky.com/t5/Sky/New-sky-plus-hd-box/m-p/5072783#M160991 Daniel0210 2025-08-30T15:54:53Z https://helpforum.sky.com/t5/Sky/New-sky-plus-hd-box/m-p/5072787#M160992 <P>Is there a&nbsp; direct contact number?</P> Sat, 30 Aug 2025 15:57:44 GMT https://helpforum.sky.com/t5/Sky/New-sky-plus-hd-box/m-p/5072787#M160992 Vinny1020 2025-08-30T15:57:44Z https://helpforum.sky.com/t5/Sky/New-sky-plus-hd-box/m-p/5072798#M160993 <P>No, just the general customer services number- dial 150 from a Sky mobile or landline, or you may be able to find the number to call, via the 'need more help' link towards the bottom of the page here: <A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A></P> <P>&nbsp;</P> <P>Alternatively you can chat with Sky via their social media presence :&nbsp;<A href="https://helpforum.sky.com/t5/Account-Billing/Want-to-private-message-Sky/ba-p/4895295" target="_blank">https://helpforum.sky.com/t5/Account-Billing/Want-to-private-message-Sky/ba-p/4895295</A></P> Sat, 30 Aug 2025 16:05:55 GMT https://helpforum.sky.com/t5/Sky/New-sky-plus-hd-box/m-p/5072798#M160993 Mark39 2025-08-30T16:05:55Z