topic Re: Sky+ software update in Sky+

Sky+ software update

NickH5 — Fri, 15 Aug 2025 16:46:26 GMT

Power cut and when power returned Sky+ HD box started a system software update

Re: Sky+ software update

Mark39 — Fri, 15 Aug 2025 16:49:14 GMT

Has it completed OK?

Re: Sky+ software update

NickH5 — Fri, 15 Aug 2025 16:52:25 GMT

Not sure the update downloaded correctly, now unable to get any lights on Sky Box??

Re: Sky+ software update

Mark39 — Fri, 15 Aug 2025 16:57:05 GMT

Try switching the box off at the plug for 4 minutes.

Re: Sky+ software update

NickH5 — Fri, 15 Aug 2025 17:12:00 GMT

Switched back on after 4 minutes, orange light flashed on then went off, no other lights on the box?

Re: Sky+ software update

NickH5 — Fri, 15 Aug 2025 17:28:49 GMT

How do I redo the system software update??

Re: Sky+ software update

Annie+UK — Fri, 15 Aug 2025 17:31:30 GMT

@NickH5 wrote:

How do I redo the system software update??

Q04 of my Sky Plus FAQ 🙂

Re: Sky+ software update

Mark39 — Fri, 15 Aug 2025 17:32:44 GMT

@NickH5 turn off at the plug, then press and hold the back button on top of the box, while switching on again at the plug. Keep the Backup button pressed until all 4 lights on the front panel flash. Then follow the on screen instructions

All that said, I don't think this will work, I'm afraid. I suspect your Sky box is beyond recovery.