https://helpforum.sky.com/t5/Sky/Sky-box-isn-t-working-properly/m-p/5059152#M160606 <P>When I record a programme and watch another channel, that channel has no signal I need to go in and start the sky box again, this has been going on for a few months now.</P> Thu, 14 Aug 2025 09:19:27 GMT Lori611 2025-08-14T09:19:27Z https://helpforum.sky.com/t5/Sky/Sky-box-isn-t-working-properly/m-p/5059152#M160606 <P>When I record a programme and watch another channel, that channel has no signal I need to go in and start the sky box again, this has been going on for a few months now.</P> Thu, 14 Aug 2025 09:19:27 GMT https://helpforum.sky.com/t5/Sky/Sky-box-isn-t-working-properly/m-p/5059152#M160606 Lori611 2025-08-14T09:19:27Z https://helpforum.sky.com/t5/Sky/Sky-box-isn-t-working-properly/m-p/5059161#M160607 <P>The cause is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.</P> <P>&nbsp;</P> <P>Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.</P> <P>&nbsp;</P> <P>The problem may (but less likely) be a fault with your Sky box, for which the only solution would be to upgrade.</P> Thu, 14 Aug 2025 09:32:39 GMT https://helpforum.sky.com/t5/Sky/Sky-box-isn-t-working-properly/m-p/5059161#M160607 Mark39 2025-08-14T09:32:39Z