https://helpforum.sky.com/t5/Sky/Viewing-card-not-authorised/m-p/5057422#M160552 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4452300">@Cheesedoff33</a>&nbsp;</P> <P>Have you put in and perhaps cancelled an order for Sky Q, if so were you sent another viewing card because if so you should be able to use that. If you haven't you will have to contact Sky about this.</P> <P>&nbsp;</P> <P>You will have to contact Sky about this so under “Need more help” should be the number to use:</P> <P><BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A></P> <P><BR />Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.</P> <P><BR />Sky Assistant is also available 24 hours a day on sky.com/help with rapid responses.</P> <P>&nbsp;</P> <P>You can also contact Sky via social media:</P> <P><BR /><A href="https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295" target="_blank">https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295</A></P> Mon, 11 Aug 2025 19:26:20 GMT caesarome 2025-08-11T19:26:20Z https://helpforum.sky.com/t5/Sky/Viewing-card-not-authorised/m-p/5057415#M160551 <P>View card message appeared yesterday, have reset vox and re inserted card as advised on web site, still not working&nbsp;</P><P>&nbsp;</P> Mon, 11 Aug 2025 19:14:06 GMT https://helpforum.sky.com/t5/Sky/Viewing-card-not-authorised/m-p/5057415#M160551 Cheesedoff33 2025-08-11T19:14:06Z https://helpforum.sky.com/t5/Sky/Viewing-card-not-authorised/m-p/5057422#M160552 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4452300">@Cheesedoff33</a>&nbsp;</P> <P>Have you put in and perhaps cancelled an order for Sky Q, if so were you sent another viewing card because if so you should be able to use that. If you haven't you will have to contact Sky about this.</P> <P>&nbsp;</P> <P>You will have to contact Sky about this so under “Need more help” should be the number to use:</P> <P><BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A></P> <P><BR />Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.</P> <P><BR />Sky Assistant is also available 24 hours a day on sky.com/help with rapid responses.</P> <P>&nbsp;</P> <P>You can also contact Sky via social media:</P> <P><BR /><A href="https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295" target="_blank">https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295</A></P> Mon, 11 Aug 2025 19:26:20 GMT https://helpforum.sky.com/t5/Sky/Viewing-card-not-authorised/m-p/5057422#M160552 caesarome 2025-08-11T19:26:20Z