https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5050266#M160381 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4446349">@AnnM2</a>&nbsp;wrote:<BR /> <P>not replacement turned on tv and says sky viewing card needs to be paired to your sky+ HD box to pair them go to sky.com/quickfix but instead it keeps going to sky q.</P> <HR /></BLOCKQUOTE> <P>What's the background to this? Do you have a SkyTV subscription? When did your Sky+HD box last work ok?</P> Sat, 02 Aug 2025 13:08:08 GMT Mark39 2025-08-02T13:08:08Z https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5043268#M160166 <P>Sky viewing card needs paired to sky+ hd box</P> Wed, 23 Jul 2025 19:54:47 GMT https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5043268#M160166 Doncole 2025-07-23T19:54:47Z https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5043290#M160169 <P>Is this a replacement box, or one you 've had since before October last year?</P> Wed, 23 Jul 2025 20:16:30 GMT https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5043290#M160169 Mark39 2025-07-23T20:16:30Z https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5050265#M160380 <P>not replacement turned on tv and says sky viewing card needs to be paired to your sky+ HD box to pair them go to sky.com/quickfix but instead it keeps going to sky q.</P> Sat, 02 Aug 2025 12:58:36 GMT https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5050265#M160380 AnnM2 2025-08-02T12:58:36Z https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5050266#M160381 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4446349">@AnnM2</a>&nbsp;wrote:<BR /> <P>not replacement turned on tv and says sky viewing card needs to be paired to your sky+ HD box to pair them go to sky.com/quickfix but instead it keeps going to sky q.</P> <HR /></BLOCKQUOTE> <P>What's the background to this? Do you have a SkyTV subscription? When did your Sky+HD box last work ok?</P> Sat, 02 Aug 2025 13:08:08 GMT https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5050266#M160381 Mark39 2025-08-02T13:08:08Z https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5050383#M160385 <P>Yes it paid up to date, was working perfect. been away for 2 weeks on return this is on the screen.&nbsp;</P> Sat, 02 Aug 2025 15:54:55 GMT https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5050383#M160385 AnnM2 2025-08-02T15:54:55Z https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5050392#M160386 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4446349">@AnnM2</a>&nbsp;if your Sky box is connected to the Internet you can re-pair the Card by carrying out a New Install. If it's not, you'll have to give Sky a call and they'll do it</P> Sat, 02 Aug 2025 16:03:09 GMT https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5050392#M160386 Mark39 2025-08-02T16:03:09Z https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5050444#M160387 <P>no box is not connected to internet but can run a connection from it to internet if i can get it sorted myself. is this possible? as cant get through to sky until tuesday.</P><P>&nbsp;</P> Sat, 02 Aug 2025 16:38:26 GMT https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5050444#M160387 AnnM2 2025-08-02T16:38:26Z https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5050448#M160388 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4446349">@AnnM2</a>&nbsp;yes, you should be able to. Worth a try if you'll otherwise have to wait until Tuesday.&nbsp;</P> Sat, 02 Aug 2025 16:44:47 GMT https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5050448#M160388 Mark39 2025-08-02T16:44:47Z https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5050676#M160393 <P>That worked all sorted. Thank you</P> Sun, 03 Aug 2025 08:19:37 GMT https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5050676#M160393 AnnM2 2025-08-03T08:19:37Z https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5119013#M162334 <P>My sky box is not working and it is paired to my WiFi, the error message is CP01</P> Sat, 18 Oct 2025 15:42:07 GMT https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5119013#M162334 Andy671 2025-10-18T15:42:07Z https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5119017#M162335 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4509354">@Andy671</a>&nbsp;doesn't sound like a Sky+ box, where you've posted.&nbsp; Do you have Sky Q or Stream/Glass?</P> Sat, 18 Oct 2025 15:55:53 GMT https://helpforum.sky.com/t5/Sky/Sky-viewing-card-needs-paired-to-sky-hd/m-p/5119017#M162335 Mark39 2025-10-18T15:55:53Z