topic Re: Pair tv card in Sky+

Pair tv card

Jacijta — Fri, 18 Jul 2025 10:13:44 GMT

We are trying to pair the existing sky card but struggling to follow the control /screen instructions

Re: Pair tv card

SKY1992bf — Fri, 18 Jul 2025 10:26:44 GMT

@Jacijta is this the same box that the card was last paired to end of October 2024 or a replacement box?

if replacement you can no longer pair cards as they are permanently locked to the box it was paired to end of October 2024

you would need to call sky to discuss your options moving forward because if you wish to continue to receive sky services you will need to upgrade to one of sky's current products (sky Q , glass or stream) because sky plus being a legacy product is no longer supported by sky or sold

Re: Pair tv card

Mark39 — Fri, 18 Jul 2025 10:40:20 GMT

@Jacijta if it's the same Viewing Card you're trying to pair with the same box (as @SKY1992bf explained), and it's connected to the Internet, you can pair them by carrying out a New Install. If the box isn't connected to the Internet, you'll need to give Sky a call.