topic Re: Hard drive failure in Sky+

Hard drive failure

Susiebabie — Wed, 09 Jul 2025 15:53:42 GMT

My hard drive has failed but I have a replacement box. How do I get my card to work in new box

Re: Hard drive failure

Mark39 — Wed, 09 Jul 2025 15:57:35 GMT

You can't, I'm afraid. Sky no longer allow you to pair your Viewing Card with a replacement box.

You'll need to upgrade to Sky Q or Stream.

Re: Hard drive failure

caesarome — Wed, 09 Jul 2025 15:57:22 GMT

@Susiebabie

I'm afraid you can't as a viewing card can no longer be paired to another Sky+ box so from here on in you would need to upgrade to Sky Q by calling them about this.

Re: Hard drive failure

jdh73 — Sat, 12 Jul 2025 16:13:19 GMT

I have the same issue. Technical faults for days and various other issues.

Can I get someone to replace the hard drive as I really don't want skyq? Too complicated to try it myself.

Re: Hard drive failure

Mark39 — Sat, 12 Jul 2025 16:18:06 GMT

@jdh73 I believe that would work, if you can find someone to do it, though I'm not sure it would be worth the cost?