topic No Satellite Signal Sky+ in Sky+

No Satellite Signal Sky+

SyedShah2 — Wed, 09 Jul 2025 11:12:19 GMT

I gave Sky+ in my house. We have a satellite dish. Sometimes the TV receives a signal for a few hours during the day but it doesn't during the night. Most of the time it displays a NO SATELLITE SIGNAL message. When I click Services on the TV remote and go to Signals it says Not Connected or NULL

Re: No Satellite Signal Sky+

Daniel0210 — Wed, 09 Jul 2025 11:16:08 GMT

@SyedShah2

Sky no longer support Sky+ and Sky+HD. You'll need to employ a local satellite engineer at your own expense to check/repair/replace the dish if it's a dish or LNB issue.

If you have Sky Protect insurance through Domestic and General Insurance you can call them but a recent post suggested they wouldn't send an engineer - but did offer the customer £65 towards arranging one themselves.

The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.

Re: No Satellite Signal Sky+

J.Brave — Thu, 10 Jul 2025 13:12:15 GMT

> Sky no longer support Sky+ and Sky+HD.

Interesting! The current https://www.sky.com/help/articles/sky-protect-frequently-asked-topics states

> What do I get?

> Sky Protect Device Insurance will insure all your Sky equipment, plus two devices if your have Sky+ HD, or three devices if you have Sky Q.

While https://www.skyprotect.com/ does not offer Sky+, only Q. Presumably too arduous for Sky to update what is covered/offered....

Re: No Satellite Signal Sky+

Mark39 — Thu, 10 Jul 2025 13:27:23 GMT

skyprotect.com is not a Sky website. I can only guess that it doesn't specify Sky+ as it's no longer sold. It might be available, perhaps, to existing Sky+ customers opon request.