topic Sky plus box not working in Sky+

Sky plus box not working

Aneela1 — Sun, 06 Jul 2025 09:40:40 GMT

Sky plus box is not working

Re: Sky plus box not working

SKY1992bf — Sun, 06 Jul 2025 09:49:57 GMT

@Aneela1 In what way? We need more information like error messages on screen if we're to help

Re: Sky plus box not working

CCowley — Sat, 12 Jul 2025 08:25:02 GMT

My sky +box is say not getting a signal

Re: Sky plus box not working

Mark39 — Sat, 12 Jul 2025 08:29:05 GMT

@CCowley wrote:

My sky +box is say not getting a signal

You mean no satellite signal?

Try restarting your Sky box by switching off at the plug for 4 minutes. If that doesn't resolve it, the cause is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.

Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.

Re: Sky plus box not working

CCowley — Sat, 12 Jul 2025 08:29:26 GMT

It says your sky + box is not getting a satellite signal

Re: Sky plus box not working

Mark39 — Sat, 12 Jul 2025 08:32:43 GMT

@CCowley wrote:

It says your sky + box is not getting a satellite signal

See my previous reply.