https://helpforum.sky.com/t5/Sky/skybox-not-working/m-p/5027808#M159702 <P>I need to speak to someone as my skybox is not working. I have plugged it out and restart several times but it remains the same</P> Thu, 03 Jul 2025 13:36:22 GMT Anonymous 2025-07-03T13:36:22Z https://helpforum.sky.com/t5/Sky/skybox-not-working/m-p/5027806#M159701 <P>prompt message &nbsp;sky not getting satellite signal I have plugged it out restart several times and it's the same</P> Thu, 03 Jul 2025 13:30:27 GMT https://helpforum.sky.com/t5/Sky/skybox-not-working/m-p/5027806#M159701 Anonymous 2025-07-03T13:30:27Z https://helpforum.sky.com/t5/Sky/skybox-not-working/m-p/5027808#M159702 <P>I need to speak to someone as my skybox is not working. I have plugged it out and restart several times but it remains the same</P> Thu, 03 Jul 2025 13:36:22 GMT https://helpforum.sky.com/t5/Sky/skybox-not-working/m-p/5027808#M159702 Anonymous 2025-07-03T13:36:22Z https://helpforum.sky.com/t5/Sky/skybox-not-working/m-p/5027809#M159703 <P>@Anonymous&nbsp;The cause is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look. <BR /><BR />Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.</P> Thu, 03 Jul 2025 13:38:10 GMT https://helpforum.sky.com/t5/Sky/skybox-not-working/m-p/5027809#M159703 Mark39 2025-07-03T13:38:10Z