https://helpforum.sky.com/t5/Sky/Sky-freezing/m-p/5023595#M159599 <P>Search my Sky Plus FAQ for FSR (<STRONG>Q15</STRONG>)&nbsp;<span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sat, 28 Jun 2025 15:03:58 GMT Annie+UK 2025-06-28T15:03:58Z https://helpforum.sky.com/t5/Sky/Sky-freezing/m-p/5023514#M159581 <P>Hi, my sky + hd box keeps freezing and I am unable to change channel and&nbsp; access&nbsp; the sky planner</P> Sat, 28 Jun 2025 12:19:50 GMT https://helpforum.sky.com/t5/Sky/Sky-freezing/m-p/5023514#M159581 Gillianhinch 2025-06-28T12:19:50Z https://helpforum.sky.com/t5/Sky/Sky-freezing/m-p/5023524#M159582 <P>What happens when you try to access the Planner? Error message?</P> Sat, 28 Jun 2025 12:32:03 GMT https://helpforum.sky.com/t5/Sky/Sky-freezing/m-p/5023524#M159582 Mark39 2025-06-28T12:32:03Z https://helpforum.sky.com/t5/Sky/Sky-freezing/m-p/5023540#M159583 <P>I will let me access but everything i play anything it only shows a blank screen</P> Sat, 28 Jun 2025 12:50:02 GMT https://helpforum.sky.com/t5/Sky/Sky-freezing/m-p/5023540#M159583 Gillianhinch 2025-06-28T12:50:02Z https://helpforum.sky.com/t5/Sky/Sky-freezing/m-p/5023548#M159585 <P>Try a Planner Rebuild<BR /><BR /></P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em 1em; margin-top: 1ch; margin-bottom: 1ch;">See question <STRONG>Q02</STRONG> in my <STRONG><A title="Visit my Sky Plus F⋅A⋅Q page for help with your Sky Plus issues" href="https://annieuk.ddns.net/sky-faq#q02a" target="_blank">Sky Plus F⋅A⋅Q</A></STRONG></DIV> Sat, 28 Jun 2025 12:58:18 GMT https://helpforum.sky.com/t5/Sky/Sky-freezing/m-p/5023548#M159585 Annie+UK 2025-06-28T12:58:18Z https://helpforum.sky.com/t5/Sky/Sky-freezing/m-p/5023549#M159586 <P>Tried it and it worked for a day the. Same again</P> Sat, 28 Jun 2025 12:59:27 GMT https://helpforum.sky.com/t5/Sky/Sky-freezing/m-p/5023549#M159586 Gillianhinch 2025-06-28T12:59:27Z https://helpforum.sky.com/t5/Sky/Sky-freezing/m-p/5023552#M159587 <P>Sounds like a hard drive issue, you could try a FSR</P> <P>&nbsp;</P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em 1em; margin: 0 auto 2ch auto;"><STRONG>Please Note:</STRONG> Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky <STRONG>Glass</STRONG>, Sky <STRONG>Stream</STRONG> and Sky <STRONG>Q</STRONG> (<EM>Satellite TV is approaching end of life so is not a long term solution</EM>)</DIV> Sat, 28 Jun 2025 13:03:58 GMT https://helpforum.sky.com/t5/Sky/Sky-freezing/m-p/5023552#M159587 Annie+UK 2025-06-28T13:03:58Z https://helpforum.sky.com/t5/Sky/Sky-freezing/m-p/5023558#M159589 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4423620">@Gillianhinch</a>&nbsp;wrote:<BR /> <P>Tried it and it worked for a day the. Same again</P> <HR /></BLOCKQUOTE> <P>What else have you tried?</P> Sat, 28 Jun 2025 13:10:06 GMT https://helpforum.sky.com/t5/Sky/Sky-freezing/m-p/5023558#M159589 Mark39 2025-06-28T13:10:06Z https://helpforum.sky.com/t5/Sky/Sky-freezing/m-p/5023559#M159590 <P>What's is an fsr</P> Sat, 28 Jun 2025 13:11:03 GMT https://helpforum.sky.com/t5/Sky/Sky-freezing/m-p/5023559#M159590 Gillianhinch 2025-06-28T13:11:03Z https://helpforum.sky.com/t5/Sky/Sky-freezing/m-p/5023595#M159599 <P>Search my Sky Plus FAQ for FSR (<STRONG>Q15</STRONG>)&nbsp;<span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sat, 28 Jun 2025 15:03:58 GMT https://helpforum.sky.com/t5/Sky/Sky-freezing/m-p/5023595#M159599 Annie+UK 2025-06-28T15:03:58Z