https://helpforum.sky.com/t5/Sky/Sky-HD/m-p/5013599#M159366 Need new box as struck by lightening and is kaput. How to explain that to the robot on the phone? Sun, 15 Jun 2025 16:49:57 GMT Kaz123 2025-06-15T16:49:57Z https://helpforum.sky.com/t5/Sky/Sky-HD/m-p/5013599#M159366 Need new box as struck by lightening and is kaput. How to explain that to the robot on the phone? Sun, 15 Jun 2025 16:49:57 GMT https://helpforum.sky.com/t5/Sky/Sky-HD/m-p/5013599#M159366 Kaz123 2025-06-15T16:49:57Z https://helpforum.sky.com/t5/Sky/Sky-HD/m-p/5013600#M159367 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4415751">@Kaz123</a>&nbsp; You can't get replacement sky plus boxes any boxes are auction sites won't work as you won't be able to pair your card to it</P><P>&nbsp;</P><P>to continue to receive service you will need to call sky and upgrade to either sky Q glass or stream&nbsp;</P> Sun, 15 Jun 2025 16:53:35 GMT https://helpforum.sky.com/t5/Sky/Sky-HD/m-p/5013600#M159367 SKY1992bf 2025-06-15T16:53:35Z