topic Re: Sky HD plus not working properly in Sky+

Sky HD plus not working properly

Jane+70 — Tue, 10 Jun 2025 20:56:16 GMT

Skyhd+ I was able to record 2 programmes at the same time and watch something else. Now the box is only allowing me to record one programme and will only let me watch the same programme. How do I fix this

Re: Sky HD plus not working properly

oj01 — Wed, 11 Jun 2025 06:08:54 GMT

@Jane+70 Start by taking a look at the Signal Strength/Quality in Services > Settings > Signal

All 4 White Bars should be at least half way across.

Also, do you have your own dish or are you on a communal system?

Re: Sky HD plus not working properly

nigea99 — Wed, 11 Jun 2025 07:55:33 GMT

@Jane+70 wrote:

Skyhd+ I was able to record 2 programmes at the same time and watch something else. Now the box is only allowing me to record one programme and will only let me watch the same programme. How do I fix this

hi @Jane+70

This would indicate a problem with one of the feeds.

The first thing I suggest you check is that the both Satellite connections are secure and have not been subject to any likely damage.