https://helpforum.sky.com/t5/Sky/Technical-issue/m-p/5008438#M159238 <P>My sky has been on and off for a week or so. I keep getting a message saying insert your viewing card. Re booted but still not solved the problem&nbsp;</P><P>&nbsp;</P> Mon, 09 Jun 2025 15:26:19 GMT Maureen59 2025-06-09T15:26:19Z https://helpforum.sky.com/t5/Sky/Technical-issue/m-p/5008438#M159238 <P>My sky has been on and off for a week or so. I keep getting a message saying insert your viewing card. Re booted but still not solved the problem&nbsp;</P><P>&nbsp;</P> Mon, 09 Jun 2025 15:26:19 GMT https://helpforum.sky.com/t5/Sky/Technical-issue/m-p/5008438#M159238 Maureen59 2025-06-09T15:26:19Z https://helpforum.sky.com/t5/Sky/Technical-issue/m-p/5008442#M159239 <P>Try performing a <STRONG>New Install</STRONG><BR /><BR /></P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em 1em;">See question <STRONG>Q21</STRONG> in my <STRONG><A title="Visit my Sky Plus F⋅A⋅Q page for help with your Sky Plus issues" href="https://annieuk.ddns.net/sky-faq#q21a" target="_blank">Sky Plus F⋅A⋅Q</A></STRONG> for New Install</DIV> Mon, 09 Jun 2025 15:32:47 GMT https://helpforum.sky.com/t5/Sky/Technical-issue/m-p/5008442#M159239 Annie+UK 2025-06-09T15:32:47Z https://helpforum.sky.com/t5/Sky/Technical-issue/m-p/5008464#M159241 <P>I've paired the viewing card as suggested and seems to be working, fingers crossed&nbsp;</P> Mon, 09 Jun 2025 15:46:16 GMT https://helpforum.sky.com/t5/Sky/Technical-issue/m-p/5008464#M159241 Maureen59 2025-06-09T15:46:16Z