https://helpforum.sky.com/t5/Sky/Sky-box-not-working/m-p/5000030#M159004 <P>Sky box downstairs is working well.&nbsp;<BR />Upstairs box is not receiving a signal. It hasn't been working for a couple of weeks. &nbsp;<BR />Looking at the information says it is not connected to router can't re set</P> Sat, 31 May 2025 08:37:34 GMT Copper+little 2025-05-31T08:37:34Z https://helpforum.sky.com/t5/Sky/Sky-box-not-working/m-p/5000030#M159004 <P>Sky box downstairs is working well.&nbsp;<BR />Upstairs box is not receiving a signal. It hasn't been working for a couple of weeks. &nbsp;<BR />Looking at the information says it is not connected to router can't re set</P> Sat, 31 May 2025 08:37:34 GMT https://helpforum.sky.com/t5/Sky/Sky-box-not-working/m-p/5000030#M159004 Copper+little 2025-05-31T08:37:34Z https://helpforum.sky.com/t5/Sky/Sky-box-not-working/m-p/5000031#M159005 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2789871">@Copper+little</a>&nbsp;is that 'not receiving a&nbsp;<EM>satellite</EM> signal'? First trymturning the box off at the plug and checking that the dish connections are secure. Wait 4 minutes before restarting. If you're seeing the same message, there's a fault either with the dish, or the cabling to your Sky box, or less likely, your Sky box.</P> <P>&nbsp;</P> <P>Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look. <BR /><BR /></P> Sat, 31 May 2025 08:42:33 GMT https://helpforum.sky.com/t5/Sky/Sky-box-not-working/m-p/5000031#M159005 Mark39 2025-05-31T08:42:33Z