https://helpforum.sky.com/t5/Sky/Problem-with-Sky-HD/m-p/4992936#M158795 <P>If you have a Sky subscription, you have a Viewing Card. On Sky+ boxes, it's behind a pull down flap at the front of the box.</P> <P>&nbsp;</P> <P>You could try rebuilding your Planner, as explained in the help guide here: <A href="https://www.sky.com/help/home/sky-tv/sky-tv-plus/sky-plus-watching-sky-tv/sky-plus-recordings/articles/recording-on-sky-plus-different-problem" target="_blank">https://www.sky.com/help/home/sky-tv/sky-tv-plus/sky-plus-watching-sky-tv/sky-plus-recordings/articles/recording-on-sky-plus-different-problem</A></P> <P>&nbsp;</P> <P>If you get a 'diskless mode' error message when you try rebuilding your Planner, the hard disk in your Sky box has failed.</P> Fri, 23 May 2025 13:52:58 GMT Mark39 2025-05-23T13:52:58Z https://helpforum.sky.com/t5/Sky/Problem-with-Sky-HD/m-p/4992928#M158794 <P>When I record a program it just fails&nbsp;</P><P>I get a message that says Sky +HD playback&amp; recording unavailable.&nbsp;<BR />check sky viewing card is inserted.&nbsp;<BR />i donot have a card.&nbsp;<BR /><BR /></P><P>Have sky just discontinued this service and not informed m&nbsp;</P> Fri, 23 May 2025 13:42:21 GMT https://helpforum.sky.com/t5/Sky/Problem-with-Sky-HD/m-p/4992928#M158794 Champagne5685 2025-05-23T13:42:21Z https://helpforum.sky.com/t5/Sky/Problem-with-Sky-HD/m-p/4992936#M158795 <P>If you have a Sky subscription, you have a Viewing Card. On Sky+ boxes, it's behind a pull down flap at the front of the box.</P> <P>&nbsp;</P> <P>You could try rebuilding your Planner, as explained in the help guide here: <A href="https://www.sky.com/help/home/sky-tv/sky-tv-plus/sky-plus-watching-sky-tv/sky-plus-recordings/articles/recording-on-sky-plus-different-problem" target="_blank">https://www.sky.com/help/home/sky-tv/sky-tv-plus/sky-plus-watching-sky-tv/sky-plus-recordings/articles/recording-on-sky-plus-different-problem</A></P> <P>&nbsp;</P> <P>If you get a 'diskless mode' error message when you try rebuilding your Planner, the hard disk in your Sky box has failed.</P> Fri, 23 May 2025 13:52:58 GMT https://helpforum.sky.com/t5/Sky/Problem-with-Sky-HD/m-p/4992936#M158795 Mark39 2025-05-23T13:52:58Z