https://helpforum.sky.com/t5/Sky/Receiving-no-sky-signal/m-p/4972163#M158199 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4382016">@Dwatts1</a>&nbsp;wrote:<BR /> <P>Very old sky system,<STRONG> sky card looks slightly burned&nbsp;</STRONG></P> <HR /></BLOCKQUOTE> <P>That's normal for a light coloured card as the resin discolours after time, it is NOT burn marks</P> <P>&nbsp;</P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em 1em;">See question <STRONG>Q25</STRONG> in my <STRONG><A title="Visit my Sky Plus F⋅A⋅Q page for help with your Sky Plus issues" href="https://annieuk.ddns.net/sky-faq#q25a" target="_blank" rel="noopener">Sky Plus F⋅A⋅Q</A></STRONG></DIV> Wed, 30 Apr 2025 10:29:33 GMT Annie+UK 2025-04-30T10:29:33Z https://helpforum.sky.com/t5/Sky/Receiving-no-sky-signal/m-p/4972145#M158197 <P>Very old sky system, sky card looks slightly burned&nbsp;</P> Wed, 30 Apr 2025 09:37:15 GMT https://helpforum.sky.com/t5/Sky/Receiving-no-sky-signal/m-p/4972145#M158197 Dwatts1 2025-04-30T09:37:15Z https://helpforum.sky.com/t5/Sky/Receiving-no-sky-signal/m-p/4972150#M158198 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4382016">@Dwatts1</a>&nbsp;wrote:<BR /> <P>sky card looks slightly burned&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4382016">@Dwatts1</a>&nbsp;</P> <P>That's quite normal. </P> <P>&nbsp;</P> <P>No signal and no satellite signal are quite different. If it's no satellite signal Sky&nbsp;<SPAN>no longer support Sky+ and Sky+HD. You'll need to employ a local satellite engineer at your own expense to check/repair/replace it.</SPAN></P> <P>&nbsp;</P> <P><SPAN>If you have Sky Protect insurance through Domestic and General Insurance you can call them but a recent post suggested they wouldn't send an engineer - but did offer the customer £65</SPAN><SPAN>towards arranging one themselves.</SPAN></P> <P>&nbsp;</P> <P><SPAN>The alternative is contacting Sky to upgrade to Sky Q or change to Glass / Stream.</SPAN></P> <P><BR /><BR /></P> <P>&nbsp;</P> Wed, 30 Apr 2025 09:41:30 GMT https://helpforum.sky.com/t5/Sky/Receiving-no-sky-signal/m-p/4972150#M158198 Daniel0210 2025-04-30T09:41:30Z https://helpforum.sky.com/t5/Sky/Receiving-no-sky-signal/m-p/4972163#M158199 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4382016">@Dwatts1</a>&nbsp;wrote:<BR /> <P>Very old sky system,<STRONG> sky card looks slightly burned&nbsp;</STRONG></P> <HR /></BLOCKQUOTE> <P>That's normal for a light coloured card as the resin discolours after time, it is NOT burn marks</P> <P>&nbsp;</P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em 1em;">See question <STRONG>Q25</STRONG> in my <STRONG><A title="Visit my Sky Plus F⋅A⋅Q page for help with your Sky Plus issues" href="https://annieuk.ddns.net/sky-faq#q25a" target="_blank" rel="noopener">Sky Plus F⋅A⋅Q</A></STRONG></DIV> Wed, 30 Apr 2025 10:29:33 GMT https://helpforum.sky.com/t5/Sky/Receiving-no-sky-signal/m-p/4972163#M158199 Annie+UK 2025-04-30T10:29:33Z