https://helpforum.sky.com/t5/Sky/My-Sky-TV-isn-t-working-The-little-box-no-longer-shows-a-light/m-p/4962459#M157908 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4374642">@DebsAF</a>&nbsp;do you have a satellite dish fitted to an outside wall?</P> Thu, 17 Apr 2025 13:10:37 GMT Mark39 2025-04-17T13:10:37Z https://helpforum.sky.com/t5/Sky/My-Sky-TV-isn-t-working-The-little-box-no-longer-shows-a-light/m-p/4962410#M157898 <P>Apologies. Old and not technically minded. My Sky remote usually lights the little box, and then Sky appears on my screen. This stopped 2 days ago! The remote is still live because it lights up in my hand. It's the little box I point it at that isn't responding.</P> Thu, 17 Apr 2025 12:12:11 GMT https://helpforum.sky.com/t5/Sky/My-Sky-TV-isn-t-working-The-little-box-no-longer-shows-a-light/m-p/4962410#M157898 DebsAF 2025-04-17T12:12:11Z https://helpforum.sky.com/t5/Sky/My-Sky-TV-isn-t-working-The-little-box-no-longer-shows-a-light/m-p/4962430#M157902 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4374642">@DebsAF</a>&nbsp;what colour was the light on your Sky box, when it was working ok?&nbsp;</P> Thu, 17 Apr 2025 12:25:20 GMT https://helpforum.sky.com/t5/Sky/My-Sky-TV-isn-t-working-The-little-box-no-longer-shows-a-light/m-p/4962430#M157902 Mark39 2025-04-17T12:25:20Z https://helpforum.sky.com/t5/Sky/My-Sky-TV-isn-t-working-The-little-box-no-longer-shows-a-light/m-p/4962432#M157903 <P>Blue. I think</P> Thu, 17 Apr 2025 12:30:02 GMT https://helpforum.sky.com/t5/Sky/My-Sky-TV-isn-t-working-The-little-box-no-longer-shows-a-light/m-p/4962432#M157903 DebsAF 2025-04-17T12:30:02Z https://helpforum.sky.com/t5/Sky/My-Sky-TV-isn-t-working-The-little-box-no-longer-shows-a-light/m-p/4962446#M157904 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4374642">@DebsAF</a>&nbsp;it's difficult to work out from your post whether you have a (very old) Sky+ box, or a Sky Q box both of which are connected to a satellite dish, or a Sky Stream Puck which is connected to the internet.</P> <P>&nbsp;</P> <P>You could try restarting the box by switching it off at the plug for 5 minutes.</P> <P>&nbsp;</P> <P>If that doesn't bring it back to life, I think you'll have to give Sky a call, as what you do next depends on the type of box you have.</P> Thu, 17 Apr 2025 12:44:50 GMT https://helpforum.sky.com/t5/Sky/My-Sky-TV-isn-t-working-The-little-box-no-longer-shows-a-light/m-p/4962446#M157904 Mark39 2025-04-17T12:44:50Z https://helpforum.sky.com/t5/Sky/My-Sky-TV-isn-t-working-The-little-box-no-longer-shows-a-light/m-p/4962450#M157905 <P>It's new. Only joined 6 months ago, but I've spent days trying to get through to Sky, and I'm getting nowhere! Don't know how to reach them.</P> Thu, 17 Apr 2025 12:47:47 GMT https://helpforum.sky.com/t5/Sky/My-Sky-TV-isn-t-working-The-little-box-no-longer-shows-a-light/m-p/4962450#M157905 DebsAF 2025-04-17T12:47:47Z https://helpforum.sky.com/t5/Sky/My-Sky-TV-isn-t-working-The-little-box-no-longer-shows-a-light/m-p/4962452#M157906 <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em 1em;">Use the following link for contacting Sky: <STRONG><A href="https://www.sky.com/help/articles/contacting-sky" target="_blank">CONTACT</A></STRONG></DIV> <P>&nbsp;</P> <P>A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):</P> <P>&nbsp;</P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em 1em;">There is also Sky's <A href="https://www.sky.com/help/home/" target="_blank">How can we help?</A> page<BR />(<EM>make sure the correct country is selected at the bottom of the page</EM>)</DIV> Thu, 17 Apr 2025 12:51:32 GMT https://helpforum.sky.com/t5/Sky/My-Sky-TV-isn-t-working-The-little-box-no-longer-shows-a-light/m-p/4962452#M157906 Annie+UK 2025-04-17T12:51:32Z https://helpforum.sky.com/t5/Sky/My-Sky-TV-isn-t-working-The-little-box-no-longer-shows-a-light/m-p/4962454#M157907 <P>Could this be Sky Stream ?</P> Thu, 17 Apr 2025 12:53:51 GMT https://helpforum.sky.com/t5/Sky/My-Sky-TV-isn-t-working-The-little-box-no-longer-shows-a-light/m-p/4962454#M157907 caesarome 2025-04-17T12:53:51Z https://helpforum.sky.com/t5/Sky/My-Sky-TV-isn-t-working-The-little-box-no-longer-shows-a-light/m-p/4962459#M157908 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4374642">@DebsAF</a>&nbsp;do you have a satellite dish fitted to an outside wall?</P> Thu, 17 Apr 2025 13:10:37 GMT https://helpforum.sky.com/t5/Sky/My-Sky-TV-isn-t-working-The-little-box-no-longer-shows-a-light/m-p/4962459#M157908 Mark39 2025-04-17T13:10:37Z