topic Re: Damaged satellite dish - Ireland in Sky+

Damaged satellite dish - Ireland

DanDanDanDanDanDa — Tue, 15 Apr 2025 14:30:11 GMT

Hi all. My satellite dish was damaged way back in the storm in January and for various reasons I haven't really needed the TV for a few months so wasn't too bothererd. However, now I would like to get it repaired. Who does this? If it is Sky can I arrange an engineer visit online? Or do I have to arrange a third party engineer myself?
I am in Ireland so I appreciate that the process could be different from the UK.

Re: Damaged satellite dish - Ireland

Daniel0210 — Tue, 15 Apr 2025 14:32:18 GMT

@DanDanDanDanDanDa

If you've got Sky Q (where you've posted) call Sky Ireland and arrange an engineer to replace or repair the dish.

Re: Damaged satellite dish - Ireland

DanDanDanDanDanDa — Wed, 16 Apr 2025 14:12:53 GMT

Yes, I *think* that's my package but to be honest after not using it for a few months now I'll have to check. Is this different for each type of Sky TV service? Wow, seems arbitrary.

Thanks!

Re: Damaged satellite dish - Ireland

PandJ2020 — Wed, 16 Apr 2025 14:18:12 GMT

@DanDanDanDanDanDa wrote:
Is this different for each type of Sky TV service? Wow, seems arbitrary.

Yes, especially if you don't have a dish... (Sky Stream)

Sky + / Sky HD is no longer supported.

Re: Damaged satellite dish - Ireland

DanDanDanDanDanDa — Wed, 16 Apr 2025 14:34:39 GMT

If I look at my bill it says Sky Signature, which is supposedly part of Sky Q. However when I try to book and engineer it tells me I don't have Sky Q. How is this possible?

Re: Damaged satellite dish - Ireland

Laing1 — Wed, 16 Apr 2025 15:58:27 GMT

@DanDanDanDanDanDa wrote:

If I look at my bill it says Sky Signature, which is supposedly part of Sky Q. However when I try to book and engineer it tells me I don't have Sky Q. How is this possible?

@DanDanDanDanDanDa Sky signature is the TV package and is available on Sky Q and Sky +/HD you need to find out which service you have whether its Sky+/HD or Sky Q can you find what model of Sky box you have ?

Re: Damaged satellite dish - Ireland

DanDanDanDanDanDa — Wed, 16 Apr 2025 21:46:01 GMT

Oops, I see then I'm in the wrong forum! I have a Sky Plus box, with the silver bar across the front. So I need to hire my own guy to fix the dish then? How do I even go about that? Or maybe I'll have to go up the ladder myself.

Re: Damaged satellite dish - Ireland

Daniel0210 — Thu, 17 Apr 2025 03:43:28 GMT

@DanDanDanDanDanDa wrote:

Oops, I see then I'm in the wrong forum! I have a Sky Plus box, with the silver bar across the front.

I have moved your thread to the Sky+ board

So I need to hire my own guy to fix the dish then? How do I even go about that? Or maybe I'll have to go up the ladder myself.

No point in attempting to repair it yourself unless you have to correct equipment. Search locally for a satellite repair company and get a quote.

Re: Damaged satellite dish - Ireland

DanDanDanDanDanDa — Thu, 17 Apr 2025 10:28:05 GMT

Thanks for moving me to the correct forum, Daniel0210.

To be honest I think I'll just get rid of the channels completely. I don't want to spend more than I'm already spending on channels I don't use that much just to have the satellite hardware covered by Sky.