topic Re: Lost connection to second tv in Sky+

Lost connection to second tv

Driver123456789 — Wed, 16 Apr 2025 11:53:07 GMT

Managed to lose connection from sky box to second tv (no signal on second tv) Not sure where to put the cable as there are two ports on the sky box and also the cable has in and out on it! Tried both ports and cable set to in then out but still nothing...:don't see anywhere else to plug it into if indeed that's what connects it!

Thanks in advance

Re: Lost connection to second tv

nigea99 — Wed, 16 Apr 2025 12:48:36 GMT

hi @Driver123456789

Where is your second TV - if it is in another room then it is highly likely that TV is connected via an RF cable (usually called Aerial) rather than the AV or Scart connectors you have pictured

On the SKy HD box this is usally plugged into the RF2 connection & the mnormal TV Aerial input on the TV

Re: Lost connection to second tv

nigea99 — Wed, 16 Apr 2025 12:53:10 GMT

hi @Driver123456789

Looking at your 2nd picture again - have you switched over to SKY Q (the box on the top looks like SKY Q)

If this is the case you cannot use your existing cables directly like you did with SKY HD

Re: Lost connection to second tv

Mark39 — Wed, 16 Apr 2025 13:17:03 GMT

@nigea99 wrote:

hi @Driver123456789

Looking at your 2nd picture again - have you switched over to SKY Q (the box on the top looks like SKY Q)

If this is the case you cannot use your existing cables directly like you did with SKY HD

Good spot @nigea99

Re: Lost connection to second tv

Driver123456789 — Wed, 16 Apr 2025 16:37:30 GMT

Hi, the second tv is through the wall to the kitchen. I have a sky Q box but do not see where an ariel would fit. Everything was working perfectly on both tvs until this no signal message. I am ignoring the scary cable now as was a red herring! Thanks for taking time to reply

Re: Lost connection to second tv

GD1 — Wed, 16 Apr 2025 16:44:41 GMT

@Driver123456789 Sky Q boxes do not have RF inputs/outputs, the original aerial cable from the Sky+ box setup should still be behind your unit and should allow you to simply put both ends together as one will be a male connector and the other a female connector

Re: Lost connection to second tv

nigea99 — Wed, 16 Apr 2025 16:47:24 GMT

@Driver123456789 wrote:

Hi, the second tv is through the wall to the kitchen. I have a sky Q box but do not see where an ariel would fit. Everything was working perfectly on both tvs until this no signal message. I am ignoring the scary cable now as was a red herring! Thanks for taking time to reply

@Driver123456789

So do you have a small SKY mini box in your Kitchen

Re: Lost connection to second tv

Driver123456789 — Wed, 16 Apr 2025 17:40:11 GMT

No it was connected via the main tv somehow. Only have one box

Re: Lost connection to second tv

nigea99 — Wed, 16 Apr 2025 17:42:40 GMT

@Driver123456789 wrote:

No it was connected via the main tv somehow. Only have one box

In which case when you say it was working perfectly was this after you got SKY Q and were you just using it to watch Freeview TV (i.e. no SKY or other Satellite channels) ?

Re: Lost connection to second tv

Driver123456789 — Wed, 16 Apr 2025 23:57:48 GMT

Hi again, no only using sky Q?

Re: Lost connection to second tv

Driver123456789 — Wed, 16 Apr 2025 23:59:15 GMT

Hi again no only using sky Q?

Re: Lost connection to second tv

oj01 — Thu, 17 Apr 2025 06:34:13 GMT

@Driver123456789 wrote:
Hi again no only using sky Q?

Hi, again just for clarity, on the second TV (in the kitchen) you used to get the full Sky Q interface/menu's etc?

Re: Lost connection to second tv

Driver123456789 — Thu, 17 Apr 2025 07:09:32 GMT

Hi, the second tv showed whatever channel was on the main tv only. No menu or anything for sky

Re: Lost connection to second tv

nigea99 — Thu, 17 Apr 2025 07:15:56 GMT

@Driver123456789 wrote:

Hi, the second tv showed whatever channel was on the main tv only. No menu or anything for sky

hi @Driver123456789

So going back to the 2nd image where does the cable with the pink plug go to - is it a splitter box ?

Re: Lost connection to second tv

Driver123456789 — Fri, 18 Apr 2025 15:26:54 GMT

Hi, thanks again for taking time to help

The pink sky cable goes from the sky box into the back of the main tv at the moment. The bottom connection In the picture (the top cable goes into the splitter box) have I got the cables mixed up?

Re: Lost connection to second tv

nigea99 — Fri, 18 Apr 2025 16:10:23 GMT

@Driver123456789 wrote:

Hi, thanks again for taking time to help

The pink sky cable goes from the sky box into the back of the main tv at the moment. The bottom connection In the picture (the top cable goes into the splitter box) have I got the cables mixed up?

Ah yes, @Driver123456789

The lead from the SKY box needs to go to the input on your Splitter (& not to the TV).

One of the HDMI outputs from the splitter then needs to go to the main TV & I am assuming the other goes to your TV in the Kitchen

BTW TVs do not output any video via HDMI connections (just audio via an ARC labelled connection)

Re: Lost connection to second tv

Driver123456789 — Sun, 20 Apr 2025 13:43:30 GMT

What can I say....it worked! Thank you so much for you time and patience. Really appreciate your help

Re: Lost connection to second tv

nigea99 — Sun, 20 Apr 2025 15:07:19 GMT

@Driver123456789 wrote:

What can I say....it worked! Thank you so much for you time and patience. Really appreciate your help

You're welcome, glad we could help

BTW the images really helped