https://helpforum.sky.com/t5/Sky/Hd-channels-not-working/m-p/4951979#M157500 <P>I'd raise a complaint:&nbsp;<A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A></P> Thu, 03 Apr 2025 18:52:59 GMT Mark39 2025-04-03T18:52:59Z https://helpforum.sky.com/t5/Sky/Hd-channels-not-working/m-p/4951122#M157458 <P>There is an upgrade message on the HD channels although I already pay for HD channels very strange&nbsp;</P> Wed, 02 Apr 2025 17:48:02 GMT https://helpforum.sky.com/t5/Sky/Hd-channels-not-working/m-p/4951122#M157458 KIRRIE20 2025-04-02T17:48:02Z https://helpforum.sky.com/t5/Sky/Hd-channels-not-working/m-p/4951171#M157460 <P>You may have lost the HD privilege from your Viewing Card. If you call Sky they should be able to send a signal to your Sky box to refresh your Card. (Don't be fobbed off if they tell you the only solution is to upgrade).</P> Wed, 02 Apr 2025 18:56:12 GMT https://helpforum.sky.com/t5/Sky/Hd-channels-not-working/m-p/4951171#M157460 Mark39 2025-04-02T18:56:12Z https://helpforum.sky.com/t5/Sky/Hd-channels-not-working/m-p/4951933#M157499 Called them today and they said box is too old wanted me to upgrade to skyQ said no box was working fine day before so no further on Thu, 03 Apr 2025 17:50:14 GMT https://helpforum.sky.com/t5/Sky/Hd-channels-not-working/m-p/4951933#M157499 KIRRIE20 2025-04-03T17:50:14Z https://helpforum.sky.com/t5/Sky/Hd-channels-not-working/m-p/4951979#M157500 <P>I'd raise a complaint:&nbsp;<A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A></P> Thu, 03 Apr 2025 18:52:59 GMT https://helpforum.sky.com/t5/Sky/Hd-channels-not-working/m-p/4951979#M157500 Mark39 2025-04-03T18:52:59Z