https://helpforum.sky.com/t5/Sky/New-Sky-Q-box/m-p/4948736#M157411 <P>Just in case you're not aware - we're customers here, not Sky Customer Services. I would give them a call. You may have to start a new subscription but you can negotiate on the price.</P> <P>&nbsp;</P> <P>Sky will likely try to convince you to switch to Sky Stream rather than Sky Q, so I'd suggest being ready for that discussion.</P> Sun, 30 Mar 2025 20:03:42 GMT Mark39 2025-03-30T20:03:42Z https://helpforum.sky.com/t5/Sky/New-Sky-Q-box/m-p/4948707#M157410 <P>I have received emails informing me that my Sky + box will not receive software enhancements and that I can upgrade to a new Sky Q box at no extra cost. I want to know if I have to change my Sky TV package or anything else that will cost me more if I have a Sky Q box. Please explain. Thanks.</P> Sun, 30 Mar 2025 19:30:10 GMT https://helpforum.sky.com/t5/Sky/New-Sky-Q-box/m-p/4948707#M157410 Cathy17 2025-03-30T19:30:10Z https://helpforum.sky.com/t5/Sky/New-Sky-Q-box/m-p/4948736#M157411 <P>Just in case you're not aware - we're customers here, not Sky Customer Services. I would give them a call. You may have to start a new subscription but you can negotiate on the price.</P> <P>&nbsp;</P> <P>Sky will likely try to convince you to switch to Sky Stream rather than Sky Q, so I'd suggest being ready for that discussion.</P> Sun, 30 Mar 2025 20:03:42 GMT https://helpforum.sky.com/t5/Sky/New-Sky-Q-box/m-p/4948736#M157411 Mark39 2025-03-30T20:03:42Z https://helpforum.sky.com/t5/Sky/New-Sky-Q-box/m-p/4948763#M157412 <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4363728">@Cathy17</a>&nbsp;</P> <P>&nbsp;</P> <P>Your box will continue to work without software updates - in reality they have not had them for a while</P> <P>&nbsp;</P> <P>Regarding SKY Q, you may, also, wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q</P> <P><A title="SKY +/HD to SKY Q" href="https://helpforum.sky.com/t5/Sky-Q/Switching-from-SKY-SKY-HD-to-SKY-Q-some-points-to-note/td-p/4470093" target="_blank" rel="noopener">SKY +/HD to SKY Q</A>&nbsp;</P> Sun, 30 Mar 2025 20:49:24 GMT https://helpforum.sky.com/t5/Sky/New-Sky-Q-box/m-p/4948763#M157412 nigea99 2025-03-30T20:49:24Z