topic Not had a signal for three months in Sky+

Not had a signal for three months

Grant194 — Mon, 24 Mar 2025 18:07:37 GMT

No signal. Box keeps initialising. Fed up .lack of help from sky makes me want to leave

Re: Not had a signal for three months

BenJoBanjo — Mon, 24 Mar 2025 18:24:09 GMT

@Grant194 wrote:
No signal. Box keeps initialising. Fed up .lack of help from sky makes me want to leave

Sky+ is a legacy system, long discontinued, which Sky no longer support.

If you want help from Sky then you'll need to upgrade to Sky Q.

Re: Not had a signal for three months

Daniel0210 — Mon, 24 Mar 2025 18:26:09 GMT

@Grant194

No signal or no satellite signal? They are different.

No satellite signal - it's almost certainly a dish misalignment. Sky no longer support Sky+ and Sky+HD, but if you have Sky Protect through Domestic and General Insurance you can call them to arrange an engineer, otherwise you'll need to employ a local satellite engineer at your own expense to check it (or contact Sky to upgrade to Sky Q or change to Glass / Stream).