https://helpforum.sky.com/t5/Sky/New-Sky-Q-box/m-p/4937062#M157101 <P>@Anonymous&nbsp;<BR />Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.</P> Fri, 14 Mar 2025 16:37:10 GMT Daniel0210 2025-03-14T16:37:10Z https://helpforum.sky.com/t5/Sky/New-Sky-Q-box/m-p/4937049#M157096 <P>I've received an email telling me I can upgrade to a Sky Q box. I called the number given as instructed and that then told me to start this discussion.&nbsp;</P> Fri, 14 Mar 2025 16:25:59 GMT https://helpforum.sky.com/t5/Sky/New-Sky-Q-box/m-p/4937049#M157096 Anonymous 2025-03-14T16:25:59Z https://helpforum.sky.com/t5/Sky/New-Sky-Q-box/m-p/4937055#M157098 <P>This forum is primarily <STRONG>customer-to-customer</STRONG> help</P> <P>&nbsp;</P> <P>You need to phone them the forum cannot help with this <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P> Fri, 14 Mar 2025 16:34:30 GMT https://helpforum.sky.com/t5/Sky/New-Sky-Q-box/m-p/4937055#M157098 Annie+UK 2025-03-14T16:34:30Z https://helpforum.sky.com/t5/Sky/New-Sky-Q-box/m-p/4937062#M157101 <P>@Anonymous&nbsp;<BR />Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.</P> Fri, 14 Mar 2025 16:37:10 GMT https://helpforum.sky.com/t5/Sky/New-Sky-Q-box/m-p/4937062#M157101 Daniel0210 2025-03-14T16:37:10Z