https://helpforum.sky.com/t5/Sky/I-cannot-record-any-chanel-on-my-box/m-p/4930178#M156873 <P>I have just returned from a 2 month holiday and although I can watch channels ok I cannot record any channels. The system says Interactive Services are not available.</P> Thu, 06 Mar 2025 09:00:58 GMT Christmas225 2025-03-06T09:00:58Z https://helpforum.sky.com/t5/Sky/I-cannot-record-any-chanel-on-my-box/m-p/4930178#M156873 <P>I have just returned from a 2 month holiday and although I can watch channels ok I cannot record any channels. The system says Interactive Services are not available.</P> Thu, 06 Mar 2025 09:00:58 GMT https://helpforum.sky.com/t5/Sky/I-cannot-record-any-chanel-on-my-box/m-p/4930178#M156873 Christmas225 2025-03-06T09:00:58Z https://helpforum.sky.com/t5/Sky/I-cannot-record-any-chanel-on-my-box/m-p/4930212#M156875 <P>Try a Planner Rebuild<BR /><BR /></P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em 1em; margin-top: 1ch; margin-bottom: 1ch;">See question <STRONG>Q02</STRONG> in my <STRONG><A title="Visit my Sky Plus F⋅A⋅Q page for help with your Sky Plus issues" href="https://annieuk.ddns.net/sky-faq#q02a" target="_blank">Sky Plus F⋅A⋅Q</A></STRONG></DIV> Thu, 06 Mar 2025 09:42:55 GMT https://helpforum.sky.com/t5/Sky/I-cannot-record-any-chanel-on-my-box/m-p/4930212#M156875 Annie+UK 2025-03-06T09:42:55Z https://helpforum.sky.com/t5/Sky/I-cannot-record-any-chanel-on-my-box/m-p/4930214#M156876 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4346957">@Christmas225</a>&nbsp;was your Sky box turned off at the plug while you were away?</P> Thu, 06 Mar 2025 09:43:48 GMT https://helpforum.sky.com/t5/Sky/I-cannot-record-any-chanel-on-my-box/m-p/4930214#M156876 Mark39 2025-03-06T09:43:48Z https://helpforum.sky.com/t5/Sky/I-cannot-record-any-chanel-on-my-box/m-p/4930226#M156877 <P>Yes I unplug all my appliances whilst away</P> Thu, 06 Mar 2025 09:48:56 GMT https://helpforum.sky.com/t5/Sky/I-cannot-record-any-chanel-on-my-box/m-p/4930226#M156877 Christmas225 2025-03-06T09:48:56Z https://helpforum.sky.com/t5/Sky/I-cannot-record-any-chanel-on-my-box/m-p/4930231#M156878 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4346957">@Christmas225</a>&nbsp;wrote:<BR /> <P>Yes I unplug all my appliances whilst away</P> <HR /></BLOCKQUOTE> <P>Your box would have missed its authorisation signal thus the viewing card will need re-authorising</P> <P>&nbsp;</P> <P>Try performing a <STRONG>New Install, </STRONG>this will reset your viewing card<BR /><BR /></P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em 1em;">See question <STRONG>Q21</STRONG> in my <STRONG><A title="Visit my Sky Plus F⋅A⋅Q page for help with your Sky Plus issues" href="https://annieuk.ddns.net/sky-faq#q21a" target="_blank">Sky Plus F⋅A⋅Q</A></STRONG> for New Install</DIV> Thu, 06 Mar 2025 09:50:47 GMT https://helpforum.sky.com/t5/Sky/I-cannot-record-any-chanel-on-my-box/m-p/4930231#M156878 Annie+UK 2025-03-06T09:50:47Z https://helpforum.sky.com/t5/Sky/I-cannot-record-any-chanel-on-my-box/m-p/4930631#M156900 <P>Thanks for your replies. Problem now sorted.</P> Thu, 06 Mar 2025 17:27:02 GMT https://helpforum.sky.com/t5/Sky/I-cannot-record-any-chanel-on-my-box/m-p/4930631#M156900 Christmas225 2025-03-06T17:27:02Z