https://helpforum.sky.com/t5/Sky/Mannan/m-p/4920730#M156637 <P>My sky box is not working&nbsp;</P> Mon, 24 Feb 2025 10:56:16 GMT Am45 2025-02-24T10:56:16Z https://helpforum.sky.com/t5/Sky/Mannan/m-p/4920728#M156636 <P>I don't get signal</P> Mon, 24 Feb 2025 10:51:13 GMT https://helpforum.sky.com/t5/Sky/Mannan/m-p/4920728#M156636 Am45 2025-02-24T10:51:13Z https://helpforum.sky.com/t5/Sky/Mannan/m-p/4920730#M156637 <P>My sky box is not working&nbsp;</P> Mon, 24 Feb 2025 10:56:16 GMT https://helpforum.sky.com/t5/Sky/Mannan/m-p/4920730#M156637 Am45 2025-02-24T10:56:16Z https://helpforum.sky.com/t5/Sky/Mannan/m-p/4920734#M156638 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4338494">@Am45</a>&nbsp;</P> <P>No signal or no satellite signal?&nbsp;<BR /><BR /><BR /></P> <P>If its no satellite signal note that&nbsp;<SPAN>Sky themselves no longer support Sky+ and Sky+HD, if you have Sky Protect through Domestic and General Insurance you can call them otherwise you'll need to employ a local satellite engineer at your own expense to check it (or upgrade to Sky Q or change to Glass / Stream).</SPAN></P> <P>&nbsp;</P> Mon, 24 Feb 2025 11:02:26 GMT https://helpforum.sky.com/t5/Sky/Mannan/m-p/4920734#M156638 Daniel0210 2025-02-24T11:02:26Z https://helpforum.sky.com/t5/Sky/Mannan/m-p/4920751#M156641 <P>No Signal <STRONG>or</STRONG> No Satellite Signal?</P> <DIV style="height: 3px; background-color: #888888; margin-top: 15px; margin-bottom: 15px;">&nbsp;</DIV> <P>"No Signal" is an error generated by your TV indicating that it cannot find a device on the current input, check the correct input for your Sky box is selected</P> <DIV style="height: 3px; background-color: #888888; margin-top: 15px; margin-bottom: 15px;">&nbsp;</DIV> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em 1em; margin-top: 1ch; margin-bottom: 1ch;">See question <STRONG>Q23</STRONG> in my <STRONG><A title="Visit my Sky Plus F⋅A⋅Q page for help with your Sky Plus issues" href="https://annieuk.ddns.net/sky-faq?event#q23b" target="_blank">Sky Plus F⋅A⋅Q</A></STRONG> for No Satellite Signal</DIV> <P>"No <STRONG>Satellite</STRONG> Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:<BR /><BR /></P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em 1em;">• The Dish is misaligned <EM>(not all transponders are getting through, thus some channels may be affected and others not)</EM><BR />• The Tuners in the sky box<BR />• The input sockets on the Sky box<BR />• The plugs on the cables<BR />• The cables themselves<BR />• The Sockets on the dishes LNB<BR />• The dishes LNB has gone faulty for the connections the box is using<BR />• You have plugged your Sky+ box into a dish that is only compatible with Sky Q</DIV> <P>&nbsp;</P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em 1em; margin: 0 auto 2ch auto;"><STRONG>Please Note:</STRONG> Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky <STRONG>Q</STRONG> (<EM>all issues will be fixed during a Sky Q install</EM>), Sky <STRONG>Glass</STRONG> and Sky <STRONG>Stream</STRONG></DIV> <P>You may have to call out a local satellite installer, unless you already have <STRONG>Sky Protect</STRONG> insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet</P> Mon, 24 Feb 2025 11:09:56 GMT https://helpforum.sky.com/t5/Sky/Mannan/m-p/4920751#M156641 Annie+UK 2025-02-24T11:09:56Z