topic Re: Sky+HD hard drive failed in Sky+

Sky+HD hard drive failed

Maggie3248 — Fri, 31 Jan 2025 16:05:31 GMT

The hard drive has failed on my Sky+hd box

Can it be replaced?

I gather the option of buying another box from eBay and transferring the viewing card has been blocked, but would putting a new drive in still work?

Re: Sky+HD hard drive failed

Annie+UK — Fri, 31 Jan 2025 16:09:30 GMT

@Maggie3248 wrote:

The hard drive has failed on my Sky+hd box

Can it be replaced?

YES

I gather the option of buying another box from eBay and transferring the viewing card has been blocked, but would putting a new drive in still work?

Viewing card are locked to the box they were paired to at the end of October 2024

Re: Sky+HD hard drive failed

Maggie3248 — Fri, 31 Jan 2025 16:13:25 GMT

I understand that the viewing card is locked to the box.

But is the card locked to the HDD?

If I got someone to replace the HDD would it still work with the viewing card?

(Sorry if I seem thick!)

Re: Sky+HD hard drive failed

Annie+UK — Fri, 31 Jan 2025 16:18:00 GMT

AFAIK the HDD can be swapped and the card be paired but I have not seen anyone post a confirmation, it is much easier to get Sky to upgrade you to a newer system

Re: Sky+HD hard drive failed

Mark39 — Fri, 31 Jan 2025 16:24:57 GMT

@Maggie3248 I'm with @Annie+UK on this. I don't think the Card is linked to the HDD. But unless you have an overriding wish to keep Sky+, it would make more sense to switch to Sky Q or Stream.

Re: Sky+HD hard drive failed

Maggie3248 — Fri, 31 Jan 2025 16:26:56 GMT

Thanks, you're probably right.

It's a too much hassle just because I'm trying to avoid changing from a setup I've been happy with. I could end up wasting time and money.

Re: Sky+HD hard drive failed

Mark39 — Fri, 31 Jan 2025 16:29:03 GMT

@Maggie3248 just as an afterthought. if you were thinking about replaciong the HDD as a DIY project, I understand it's not very easy! Fiddly to access etc.

Re: Sky+HD hard drive failed

Maggie3248 — Fri, 31 Jan 2025 17:42:16 GMT

@Mark39 Yup! I've seen a YouTube video and decided it was too fiddly for me.

Extra hassle and expense of paying someone else means it's probably not worth it.

Thanks