https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/4896363#M155940 <P>There are no software updates</P> <P>&nbsp;</P> <P>Check the backup button on the top of the Sky box is not depressed</P> <P>&nbsp;</P> <P>Pull the power plug out for 5 minutes, then plug back in</P> Wed, 29 Jan 2025 13:17:35 GMT Annie+UK 2025-01-29T13:17:35Z https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/4896351#M155939 <P>my sky is showing a message updating software. Do not disconnect from mains supply or satellite dish. This can take up to 10 minutes. However, it's been more than 10 minutes and still nothing</P> Wed, 29 Jan 2025 13:01:25 GMT https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/4896351#M155939 Paul-13 2025-01-29T13:01:25Z https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/4896363#M155940 <P>There are no software updates</P> <P>&nbsp;</P> <P>Check the backup button on the top of the Sky box is not depressed</P> <P>&nbsp;</P> <P>Pull the power plug out for 5 minutes, then plug back in</P> Wed, 29 Jan 2025 13:17:35 GMT https://helpforum.sky.com/t5/Sky/Sky-not-working/m-p/4896363#M155940 Annie+UK 2025-01-29T13:17:35Z