topic Re: Pairing sky card in Sky+

Pairing sky card

Welshdragonllan — Sun, 12 Jan 2025 11:00:47 GMT

Always re pair my sky box when using my sky box in holiday home but no longer able to do this through the link

Re: Pairing sky card

caesarome — Sun, 12 Jan 2025 11:59:59 GMT

What Sky box do you have, is it a Sky+ or Sky Q one and are you saying you have one viewing card and take it from your home to your holiday home ?

Re: Pairing sky card

Welshdragonllan — Sun, 12 Jan 2025 16:16:49 GMT

Sky + HD

Re: Pairing sky card

TimmyBGood — Sun, 12 Jan 2025 20:46:23 GMT

@Welshdragonllan

That's never been a legitimate thing to do, and Sky now actively blocks it for Sky+ HD boxes.

Re: Pairing sky card

Exiled-in-HH — Mon, 13 Jan 2025 00:11:30 GMT

@caesarome wrote:
@Welshdragonllan
What Sky box do you have, is it a Sky+ or Sky Q one and are you saying you have one viewing card and take it from your home to your holiday home ?

Why would anyone need to do it to Sky Q boxes that are only available on loan?

Re: Pairing sky card

Exiled-in-HH — Mon, 13 Jan 2025 00:12:33 GMT

@TimmyBGood wrote:
@Welshdragonllan

That's never been a legitimate thing to do, and Sky now actively blocks it for Sky+ HD boxes.

Sky have happily ignored that for years🤔

Re: Pairing sky card

Daniel0210 — Mon, 13 Jan 2025 06:27:56 GMT

@Exiled-in-HH

Whether or not Sky have taken action previously it's still a breach of the terms and conditions a customer has agreed to. It would appear Sky weren't happy with customers flaunting the rules.

@Welshdragonllan

I'm afraid that the bottom line is that since the end of October 2024 you can no longer pair a viewing card to a Sky+ box it was not paired to at that time. That includes Sky+/HD boxes at other homes, or a box aquiried elsewhere to replace a faulty box.

Re: Pairing sky card

Exiled-in-HH — Mon, 13 Jan 2025 06:48:57 GMT

Yes ...Sky have changed the policy to increase the conversions from Sky+ HD to Sky Q or Sky Stream🤔

It will help to end those on legacy packs😉

Re: Pairing sky card

Welshdragonllan — Mon, 13 Jan 2025 08:02:48 GMT

Many thanks so that's the end of that no more sky in holiday home

Re: Pairing sky card

Daniel0210 — Mon, 13 Jan 2025 08:17:48 GMT

@Welshdragonllan wrote:

so that's the end of that no more sky in holiday home

@Welshdragonllan

You can take out a separate subscription but not for Sky+/HD. You'd need Sky Q, Stream or Glass.

Re: Pairing sky card

oj01 — Mon, 13 Jan 2025 09:21:13 GMT

@Welshdragonllan wrote:
Many thanks so that's the end of that no more sky in holiday home

You can use Sky Go in your holiday home.

Re: Pairing sky card

BenSl — Tue, 28 Jan 2025 20:15:21 GMT

I have been shut out of the SkyHD+ box the card has been paired to since September. Not a new card, only ever paired with this card. Says I need to re-pair but on way to do so. Grateful for any help

Re: Pairing sky card

Annie+UK — Tue, 28 Jan 2025 20:16:54 GMT

@BenSl wrote:

I have been shut out of the SkyHD+ box the card has been paired to since September. Not a new card, only ever paired with this card. Says I need to re-pair but on way to do so. Grateful for any help

Try performing a New Install

See question Q21 in my Sky Plus F⋅A⋅Q

Re: Pairing sky card

BenSl — Tue, 28 Jan 2025 20:24:26 GMT

Thanks yes tried that already ....

Re: Pairing sky card

Annie+UK — Tue, 28 Jan 2025 20:25:50 GMT

@BenSl wrote:

Thanks yes tried that already ....

You'll need to contact Sky and get them to pair the card remotely

Re: Pairing sky card

BenSl — Sat, 08 Feb 2025 13:35:19 GMT

Thought I ought to come back to report that it suddenly came right again. I had put a complaint in to Sky but it corrected itself before they actually wrote back to me asking for details, so who knows