topic Re: Hd channels in Sky+

Hd channels

Gw15 — Fri, 24 Jan 2025 10:23:04 GMT

Some of my hd channels are not getting signal ie bbc 1 and itv

Re: Hd channels

Mark39 — Fri, 24 Jan 2025 10:30:23 GMT

If you're seeing a 'no satellite signal' the problem is most likely your dish setup. Unfortunately Sky no longer provide engineer support for Sky + systems unless you have Sky Protect, so you would need to engage a local satellite installer to take a look.

Alternatively now might be a good time to upgrade to Sky Q or Sky Stream.

Re: Hd channels

Gw15 — Fri, 24 Jan 2025 10:55:06 GMT

Every other channel is working just not bbc hd or itv hd. All sky channels work

thanks

Re: Hd channels

Annie+UK — Fri, 24 Jan 2025 10:58:33 GMT

@Gw15 wrote:

Every other channel is working just not bbc hd or itv hd. All sky channels work

thanks

Check the transponder the affected channels are broadcast on, dish alignment can affect specific transponders/channels and not others

Re: Hd channels

Gw15 — Fri, 24 Jan 2025 11:22:23 GMT

Many thanks