topic Re: All TV’s erratic faults in Sky+

All TV’s erratic faults

Gill91 — Sat, 18 Jan 2025 16:23:43 GMT

I need the engineer - name is Neil re- booked to sort out this continual issue - on the main tv when watching Netflix for example it continues to get stuck in the middle of a program to which I reset and watch a bit more then it sticks again . It continues to say no connection when there is when I reset it - and the same applies to the small tv in bedroom. Engineer said I would / may need a further box for small tv . My son advises I need a cable drilled into wall from lounge tv into utility virgin box which we replaced having been unsuccessful with a sky box .
Im elderly living alone and with medical issues that I cannot continue to have to walk back and fro from one room to unplug or reset the boxes each time the tvs go faulty .

Please will someone just call to speak to me or give me a contact

Re: All TV’s erratic faults

caesarome — Sat, 18 Jan 2025 16:31:11 GMT

What TV service do you have, Sky Q, Glass or Stream ?

Re: All TV’s erratic faults

GD1 — Sat, 18 Jan 2025 16:35:10 GMT

@Gill91 You've posted in the Sky+ forum, Sky+ does not support apps, which Sky Box do you actually have? Sky Q or Sky Stream?

Re: All TV’s erratic faults

Mark39 — Sat, 18 Jan 2025 16:34:37 GMT

@Gill91 welcome to this Community for customers to help each other. Sky won't call you in response to your post.

Do you have a satellite dish?

The forum doesn't allow phone nu,ners to be posted, but you may be able.to find the number to call, via the 'need more help' link towards the bottom of the page here: https://www.sky.com/help/home

Re: All TV’s erratic faults

TimmyBGood — Sat, 18 Jan 2025 21:55:29 GMT

@Gill91 wrote:

My son advises I need a cable drilled into wall from lounge tv into utility virgin box which we replaced having been unsuccessful with a sky box .

That doesn't sound like something which falls within the remit of a Sky 'engineer'.