https://helpforum.sky.com/t5/Sky/Playback-or-recording-is-not-available/m-p/4884818#M155618 No luck with that either Fri, 17 Jan 2025 18:39:59 GMT Nic270 2025-01-17T18:39:59Z https://helpforum.sky.com/t5/Sky/Playback-or-recording-is-not-available/m-p/4884788#M155614 <P>We have the basic sky+package £15 per month which enables us to use the recording &amp; playback feature and to pause/rewind live TV. However, this has recently been unavailable&nbsp;</P> Fri, 17 Jan 2025 17:59:04 GMT https://helpforum.sky.com/t5/Sky/Playback-or-recording-is-not-available/m-p/4884788#M155614 Nic270 2025-01-17T17:59:04Z https://helpforum.sky.com/t5/Sky/Playback-or-recording-is-not-available/m-p/4884790#M155615 <P>Try a Planner Rebuild<BR /><BR /></P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em 1em; margin-top: 1ch; margin-bottom: 1ch;">See question <STRONG>Q02</STRONG> in my <STRONG><A title="Visit my Sky Plus F⋅A⋅Q page for help with your Sky Plus issues" href="https://annieuk.ddns.net/sky-faq#q02a" target="_blank">Sky Plus F⋅A⋅Q</A></STRONG></DIV> Fri, 17 Jan 2025 18:03:24 GMT https://helpforum.sky.com/t5/Sky/Playback-or-recording-is-not-available/m-p/4884790#M155615 Annie+UK 2025-01-17T18:03:24Z https://helpforum.sky.com/t5/Sky/Playback-or-recording-is-not-available/m-p/4884806#M155616 <P>Tried that twice and still getting the unavailable message <span class="lia-unicode-emoji" title=":weary_face:">😩</span></P> Fri, 17 Jan 2025 18:23:59 GMT https://helpforum.sky.com/t5/Sky/Playback-or-recording-is-not-available/m-p/4884806#M155616 Nic270 2025-01-17T18:23:59Z https://helpforum.sky.com/t5/Sky/Playback-or-recording-is-not-available/m-p/4884810#M155617 <P>Try performing a <STRONG>New Install</STRONG><BR /><BR /></P> <DIV style="display: inline-block; border-radius: 10px; border: 2px solid hotpink; padding: .5em 1em;">See question <STRONG>Q21</STRONG> in my <STRONG><A title="Visit my Sky Plus F⋅A⋅Q page for help with your Sky Plus issues" href="https://annieuk.ddns.net/sky-faq#q21a" target="_blank">Sky Plus F⋅A⋅Q</A></STRONG></DIV> Fri, 17 Jan 2025 18:27:20 GMT https://helpforum.sky.com/t5/Sky/Playback-or-recording-is-not-available/m-p/4884810#M155617 Annie+UK 2025-01-17T18:27:20Z https://helpforum.sky.com/t5/Sky/Playback-or-recording-is-not-available/m-p/4884818#M155618 No luck with that either Fri, 17 Jan 2025 18:39:59 GMT https://helpforum.sky.com/t5/Sky/Playback-or-recording-is-not-available/m-p/4884818#M155618 Nic270 2025-01-17T18:39:59Z https://helpforum.sky.com/t5/Sky/Playback-or-recording-is-not-available/m-p/4884831#M155619 <P>You'll have to contact Sky</P> Fri, 17 Jan 2025 18:50:58 GMT https://helpforum.sky.com/t5/Sky/Playback-or-recording-is-not-available/m-p/4884831#M155619 Annie+UK 2025-01-17T18:50:58Z https://helpforum.sky.com/t5/Sky/Playback-or-recording-is-not-available/m-p/4884833#M155620 <P>Will do. Thanks so much for your help <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> Fri, 17 Jan 2025 18:53:07 GMT https://helpforum.sky.com/t5/Sky/Playback-or-recording-is-not-available/m-p/4884833#M155620 Nic270 2025-01-17T18:53:07Z