topic Re: Sky box needs updating in Sky+

Sky box needs updating

T4Guy — Thu, 09 Jan 2025 11:05:45 GMT

Had email regarding a need to upgrade my Sky plus box

Called the number on email and got this text

Re: Sky box needs updating

T4Guy — Thu, 09 Jan 2025 11:07:59 GMT

Apparently I need to upgrade

Re: Sky box needs updating

GD1 — Thu, 09 Jan 2025 11:08:38 GMT

@T4Guy You need to call Sky as we are customers here and can't help with any upgrades

Re: Sky box needs updating

T4Guy — Thu, 09 Jan 2025 11:10:08 GMT

I did call Sky

stupid automated call sent me a text!!!

Re: Sky box needs updating

Annie+UK — Thu, 09 Jan 2025 11:14:29 GMT

This forum is primarily customer-to-customer help

Re: Sky box needs updating

Mark39 — Thu, 09 Jan 2025 11:14:34 GMT

Sky haven't announced any changes to the way Sky+ functions, so there's no immediate need to upgrade if you don't want to. It will continue to work for the foreseeable future, perhaps until all satellite transmissions cease at the end of the decade.

Re: Sky box needs updating

caesarome — Thu, 09 Jan 2025 12:04:24 GMT

@T4Guy wrote:

Apparently I need to upgrade

@T4Guy

Actually you don't. Sky wants you to upgrade but if you are happy with what you have got then you do not need to.

Re: Sky box needs updating

Exiled-in-HH — Thu, 09 Jan 2025 14:15:03 GMT

@T4Guy wrote:
I did call Sky
stupid automated call sent me a text!!!

When you spoke to the autobot ... did the autobot ask if you required more assistance via a referral ... did you say YES ... the txt you received is that referral ... if you had said NO you would have been redirect to a HUMAN😉