https://helpforum.sky.com/t5/Sky/Problem-with-sky-viewing-catd-tv/m-p/4875266#M155392 <P>Turned on TV this morning message saying problem with sky viewing card please check and insert correctly done this worked went to change channel and lost everything message repeating itself the chip in card looks like it has been damaged&nbsp;</P> Wed, 08 Jan 2025 13:25:09 GMT Caroline+Carroll 2025-01-08T13:25:09Z https://helpforum.sky.com/t5/Sky/Problem-with-sky-viewing-catd-tv/m-p/4875266#M155392 <P>Turned on TV this morning message saying problem with sky viewing card please check and insert correctly done this worked went to change channel and lost everything message repeating itself the chip in card looks like it has been damaged&nbsp;</P> Wed, 08 Jan 2025 13:25:09 GMT https://helpforum.sky.com/t5/Sky/Problem-with-sky-viewing-catd-tv/m-p/4875266#M155392 Caroline+Carroll 2025-01-08T13:25:09Z https://helpforum.sky.com/t5/Sky/Problem-with-sky-viewing-catd-tv/m-p/4875311#M155398 <P>If the Card has a brown mark around the gold chip, it's normal. Give the Card a wipe with a dry cloth and reinsert it. If the message persists, you'll need to give Sky a call, I'm afraid.</P> Wed, 08 Jan 2025 13:43:28 GMT https://helpforum.sky.com/t5/Sky/Problem-with-sky-viewing-catd-tv/m-p/4875311#M155398 Mark39 2025-01-08T13:43:28Z