https://helpforum.sky.com/t5/Sky/Incomplete-setup/m-p/4869784#M155206 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4294834">@RebeccaAdjartey</a>&nbsp;bit confused here. Was this a replacement Sky Q box? New boxes are installed by a Sky engineer who bring a Viewing Card with them.</P> Fri, 03 Jan 2025 11:18:09 GMT Mark39 2025-01-03T11:18:09Z https://helpforum.sky.com/t5/Sky/Incomplete-setup/m-p/4869702#M155203 <P>My sky box was delivered on December 20th without the chip and I have called Sky several times to address this issue. However, Sky has not resolved this issue.</P><P>There was no service from Sky TV throughout this Christmas&nbsp;</P><P>I request that the issue is resolved ASAP</P> Fri, 03 Jan 2025 10:13:48 GMT https://helpforum.sky.com/t5/Sky/Incomplete-setup/m-p/4869702#M155203 RebeccaAdjartey 2025-01-03T10:13:48Z https://helpforum.sky.com/t5/Sky/Incomplete-setup/m-p/4869713#M155204 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4294834">@RebeccaAdjartey</a>&nbsp;</P> <P>Was the box a Sky Q one and by "chip" do you mean viewing card ?</P> Fri, 03 Jan 2025 10:19:22 GMT https://helpforum.sky.com/t5/Sky/Incomplete-setup/m-p/4869713#M155204 caesarome 2025-01-03T10:19:22Z https://helpforum.sky.com/t5/Sky/Incomplete-setup/m-p/4869784#M155206 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4294834">@RebeccaAdjartey</a>&nbsp;bit confused here. Was this a replacement Sky Q box? New boxes are installed by a Sky engineer who bring a Viewing Card with them.</P> Fri, 03 Jan 2025 11:18:09 GMT https://helpforum.sky.com/t5/Sky/Incomplete-setup/m-p/4869784#M155206 Mark39 2025-01-03T11:18:09Z