Care Home move

AndyLPBGCC — Tue, 31 Dec 2024 13:20:13 GMT

My brother has had to move to a care home . He cannot discuss issues due to onset of confusion through Parkinsons . He has Sky services at his house byt is not ther so needf to move his sub to cover provision at cxare home

How do we do this?

Re: Care Home move

Daniel0210 — Tue, 31 Dec 2024 14:26:50 GMT

@AndyLPBGCC

In case you’re not aware you aren’t directly contacting Sky Customer Services on here. We are mainly customers trying to help other customers.

@AndyLPBGCC wrote:

My brother has had to move to a care home .

Have you confirmed with staff at the care home that your brother can have his own satellite dish attached to their building? Or do they have a communal dish suitable for Sky+?

He cannot discuss issues due to onset of confusion through Parkinsons .

See this link regarding third party assistance

https://www.sky.com/help/articles/third-party-assistance

He has Sky services at his house byt is not ther so needf to move his sub to cover provision at cxare home

How do we do this?

Youve posted in the Sky+ forum. If that's the TV platform your brother has Sky may not be able to move it across to another address as Sky+ and Sky+HD are no longer supported. You'd have to speak to Sky regarding the options. Hopefully you have your brothers telephone password otherwise Sky may not speak with you.

topic Re: Care Home move in Sky+

Care Home move

Re: Care Home move