topic Re: Sky + box not working in Sky+

Sky + box not working

MartinC196850 — Mon, 16 Dec 2024 19:23:11 GMT

Our second but older box is saying we need to call Sky to get the individual channels even though we are paying each month. This has been like this for months.

the box is coming on but we do not have access to channels. Can you fix

Thanks

Martin

Re: Sky + box not working

Annie+UK — Mon, 16 Dec 2024 19:39:48 GMT

This forum is primarily customer-to-customer help

Use the following link for contacting Sky: CONTACT

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

Re: Sky + box not working

Mark39 — Mon, 16 Dec 2024 19:53:19 GMT

@MartinC196850 wrote:

Our second but older box is saying we need to call Sky to get the individual channels even though we are paying each month. This has been like this for months.

the box is coming on but we do not have access to channels. Can you fix

Is this an HD box? Does it receive BBC1?