topic Re: How to upgrade from SD to HD? in Sky+

How to upgrade from SD to HD?

tstrliz — Fri, 06 Dec 2024 19:14:42 GMT

I have a 2004 Sky Digibox and earlier in the year received a messaged saying to call a number to upgrade to HD if I want to continue watching BBC, ITV, Channel 4 etc.

I called the number and it couldn't be recognised. I called Sky and was told to ask here instead. Please help! Not sure where to go from here.

Re: How to upgrade from SD to HD?

GD1 — Fri, 06 Dec 2024 19:18:32 GMT

@tstrliz Your only option will be to get Sky Q as even if you manage to source a Sky+HD box Sky won't pair your existing viewing card to the replacement box.

You would need to call Sky to upgrade.

Re: How to upgrade from SD to HD?

Annie+UK — Fri, 06 Dec 2024 19:19:12 GMT

You now need to move over to Sky Q, Sky Glass or Sky Stream as Sky+ and earlier boxes of all varieties are now legacy/obsolete

Re: How to upgrade from SD to HD?

HeathHayle — Fri, 06 Dec 2024 19:21:13 GMT

unfortunately its to late now you had to upgrade your box by your billing date in october now unfortunately you cant pair your viewing card to second hand boxes any more sky wont do it anymore so you have to upgrade to either sky Q or sky stream

Re: How to upgrade from SD to HD?

TimmyBGood — Sat, 07 Dec 2024 14:45:00 GMT

https://rxtvinfo.com/2024/sky-ending-free-upgrade-offer-following-channel-switch-off/

Sky is terminating the last batch of subscribers who haven’t upgraded to a newer satellite receiver and withdrawing the free upgrade offer in the process

Seems a little bit harsh, in my opinion....

I think they probably mean cancelling subscriptions rather than actual termination; )