topic Re: Sky HD+ boxes have both stopped working in Sky+

Sky HD+ boxes have both stopped working

TLBDAB — Mon, 25 Nov 2024 23:21:59 GMT

Got a letter from Sky saying will no longer support HD+ boxes 4 weeks ago and offering SkyQ. Mysteriously my two additional boxes have both stopped working this evening. Main box remains live (for now). Anyone else had similar?

Re: Sky HD+ boxes have both stopped working

TimmyBGood — Tue, 26 Nov 2024 09:39:24 GMT

@TLBDAB

Any such occurrence is coincidental: Sky stopped releasing updates for that platform several years ago, but hasn't removed existing functionality.

Re: Sky HD+ boxes have both stopped working

caesarome — Tue, 26 Nov 2024 09:41:01 GMT

When you say these boxes have stopped working, what has actually happened ?

Sky hasn't supported Sky+ boxes for years as there has been no software updates for them during this time as they want everyone off them and onto at least Sky Q.

Re: Sky HD+ boxes have both stopped working

TLBDAB — Tue, 26 Nov 2024 13:06:44 GMT

They just stayed on orange glow after an attempt to start up. Both multi room at same time. I found a fix on here so have got them back, for now. Q doesn't work due to WiFi in our property being unstable. We had it but Sky took it out due to problems.

Re: Sky HD+ boxes have both stopped working

Annie+UK — Tue, 26 Nov 2024 13:29:47 GMT

@TLBDAB wrote:

They just stayed on orange glow after an attempt to start up. Both multi room at same time. I found a fix on here so have got them back, for now. Q doesn't work due to WiFi in our property being unstable. We had it but Sky took it out due to problems.

Sky Q does not need WiFi it can run with Ethernet