topic Re: Sky+ HD working- multiroom box not working in Sky+

Sky+ HD working- multiroom box not working

AnneMarie7 — Fri, 22 Nov 2024 21:17:01 GMT

I have an Sky+ HD box and it is working fine and connected to broadband however the multi room box isn't working. 'Programme not available' message is coming up and I am not able to connect to WiFi/network on that sky box

when I log into the My sky app and click 'activate viewing card' it only gives me the option to reset the PIN for the TV.

any guidance would be greatly appreciated.

Re: Sky+ HD working- multiroom box not working

caesarome — Fri, 22 Nov 2024 21:40:08 GMT

@AnneMarie7

What are you trying to do via this box, watch live TV ?

Re: Sky+ HD working- multiroom box not working

AnneMarie7 — Fri, 22 Nov 2024 23:46:05 GMT

Hi, yes watch live tv but 'programme Not available' message is showing up, the tv guide and channels are loaded and radio stations are playing

Re: Sky+ HD working- multiroom box not working

Exiled-in-HH — Sat, 23 Nov 2024 08:39:13 GMT

Is the multiroom box a DRX890 or DRX895 or DRX595?

Re: Sky+ HD working- multiroom box not working

AnneMarie7 — Sat, 23 Nov 2024 19:59:18 GMT

Hi, thanks for your reply, it's a DRX595.

thanks