topic Re: No signal in Sky+

No signal

Adi5 — Tue, 19 Nov 2024 17:40:26 GMT

I have recently moved home. Ive pkugged my box into the existing cabling and dish but getting no signal. The dish seems in good condition but does loot to have a birds nest behind it but nothing obscuring the front.

Any ideas

Re: No signal

nigea99 — Tue, 19 Nov 2024 17:46:15 GMT

@Adi5 wrote:

I have recently moved home. Ive pkugged my box into the existing cabling and dish but getting no signal. The dish seems in good condition but does loot to have a birds nest behind it but nothing obscuring the front.

Any ideas

hi @Adi5

Is it possible that previous occupiers had SKY Q ?

SKY HD uses a different LNB (the electronic bit on the dish) to SKY Q

Re: No signal

Annie+UK — Tue, 19 Nov 2024 18:03:44 GMT

"No Signal" is an error generated by your TV indicating that it cannot find a device on the current input, check the correct input for your Sky box is selected

"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following:

• The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q

Please Note: Sky+ is now a legacy service that Sky are replacing with their newer services: Sky Q (all issues will be fixed during a Sky Q install), Sky Glass and Sky Stream

You may have to call out a local satellite installer, unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet

Re: No signal

Adi5 — Tue, 19 Nov 2024 18:18:56 GMT

Sky have said similar re sky Q and have offered an upgrade. So that could well be it. Unbelievably though i have to wait til 10th of December for an engineer to upgrade me.

As the house doesnt have an ariel ill be watching a blue screen for a while. Dont get me started on the internet issues