topic Re: Viewing card - need a new one please in Sky+

Viewing card - need a new one please

Jo197 — Tue, 19 Nov 2024 09:46:17 GMT

I received a new/replacement sky box yesterday but forgot to take off viewing card out. Please can you send a new one.

Mister_Dalek — Tue, 19 Nov 2024 09:50:11 GMT

@Jo197 wrote:
I received a new/replacement sky box yesterday but forgot to take off viewing card out. Please can you send a new one.

If it's a Sky+ box then you won't be able to pair a new card to it.

If it's a Sky Q box then you'll need to ring Sky to request a new viewing card.

GD1 — Tue, 19 Nov 2024 09:53:23 GMT

@Jo197 Sky don't provide replacement Sky+HD boxes which the the section yu posted in, do you have Sky Q?