topic Re: PAIRING CARD TO REFURBISHED HD+ BOX in Sky+

PAIRING CARD TO REFURBISHED HD+ BOX

IAIN21 — Sat, 16 Nov 2024 16:24:11 GMT

EXISTING LONG TIME CUSTOMER WITH ACCOUNT AND VIEW CARD. REPLACED HD+ BOX FOLLOWING DRIVE FAILURE.

WISH TO SETUP NEW REFURBISHED BOX,

HAVE ALL THE NUMBERS ETC, BUT CONTINUALLY MESSAGED "CARD NEEDS PAIRING".

I'VE CARRIED OUT ALL THE MOVES INCLUDING PHONEING THE ROBOT AT CUSTOMER SERVICES.

NO SUCCESS!!!

THEY TEXT TO SAY CALL THE FORUM.

OVER TO YOU

TIA

Re: PAIRING CARD TO REFURBISHED HD+ BOX

Mark39 — Sat, 16 Nov 2024 16:25:17 GMT

It's no longer possible to pair a replacement Sky+ box with your Viewing Card, I'm afraid.

Re: PAIRING CARD TO REFURBISHED HD+ BOX

IAIN21 — Sat, 16 Nov 2024 16:28:17 GMT

THANKS MARK.

SO ALL THOSE BOXES BEING RESOLD AREN'T OPERABLE?

Re: PAIRING CARD TO REFURBISHED HD+ BOX

oj01 — Sat, 16 Nov 2024 16:29:27 GMT

@IAIN21 wrote:
THANKS MARK.
SO ALL THOSE BOXES BEING RESOLD AREN'T OPERABLE?

Only as Freesat boxes

Re: PAIRING CARD TO REFURBISHED HD+ BOX

caesarome — Sat, 16 Nov 2024 16:30:35 GMT

@IAIN21

That is correct as nobody will be able to pair a viewing card to them anymore.

Re: PAIRING CARD TO REFURBISHED HD+ BOX

Mark39 — Sat, 16 Nov 2024 16:39:50 GMT

@IAIN21 wrote:

THANKS MARK.

SO ALL THOSE BOXES BEING RESOLD AREN'T OPERABLE?

Now might be the time to speak to Sky about upgrading to Sky Q?

Re: PAIRING CARD TO REFURBISHED HD+ BOX

Exiled-in-HH — Sat, 16 Nov 2024 17:03:21 GMT

@Mark39 wrote:
@IAIN21 wrote:
THANKS MARK.
SO ALL THOSE BOXES BEING RESOLD AREN'T OPERABLE?
Now might be the time to speak to Sky about upgrading to Sky Q?

Or it might be possible to replace the HDD ... not that easy on DRX890 or DRX895 boxes🙁

Re: PAIRING CARD TO REFURBISHED HD+ BOX

TimmyBGood — Sat, 16 Nov 2024 17:12:56 GMT

@IAIN21 wrote:

SO ALL THOSE BOXES BEING RESOLD AREN'T OPERABLE?

They were up until the end of October when Sky changed their long-established policy. The eBay vendors are probably unaware of this.

Re: PAIRING CARD TO REFURBISHED HD+ BOX

Mark39 — Sat, 16 Nov 2024 17:16:46 GMT

Looks like I've lost the chance to sell my 1TB DRX895 now, which has been sitting idle for 5+years....

My own fault for not getting on with it.

Re: PAIRING CARD TO REFURBISHED HD+ BOX

HeathHayle — Sat, 30 Nov 2024 19:27:55 GMT

@Mark39 not your fault mate dont blame yourself you wasnt to know sky was going to change their policy