topic Message saying card not inserted properly in Sky+

Message saying card not inserted properly

Nanna1 — Thu, 07 Nov 2024 15:42:36 GMT

Sky tv keeps going off, has happened numerous times in the last two weeks with the message card not inserted properly, having to switch the tv off and wait for at least 20 mins then it comes back on but then the problem reoccurs

Re: Message saying card not inserted properly

Lisa-P1987 — Fri, 08 Nov 2024 10:24:48 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Message saying card not inserted properly

Tom-W19 — Sun, 10 Nov 2024 10:31:40 GMT

Hi @Nanna1

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.