topic Re: SKY PLUS HD BOX SWAP in Sky+

SKY PLUS HD BOX SWAP

braggins — Sun, 03 Nov 2024 14:40:54 GMT

Hopefully a quick easy question, can I put my current sky card in a new replacement sky plus HD box without any phone calls or reconfiguring? We don't have an internet connection to our current HD box (through choice) so rely / use the satellite only. Thank you for any useful advice 👍

Re: SKY PLUS HD BOX SWAP

Annie+UK — Sun, 03 Nov 2024 14:45:20 GMT

@braggins wrote:

Hopefully a quick easy question, can I put my current sky card in a new replacement sky plus HD box without any phone calls or reconfiguring? We don't have an internet connection to our current HD box (through choice) so rely / use the satellite only. Thank you for any useful advice 👍

Please Note: Sky+ is now a legacy service that Sky are replacing with their newer services: Sky Q (all issues will be fixed during a Sky Q install), Sky Glass and Sky Stream

You have to contact Sky to check their policy on pairing viewing card to legacy boxes 😞

Re: SKY PLUS HD BOX SWAP

oj01 — Sun, 03 Nov 2024 20:56:50 GMT

@braggins wrote:
Hopefully a quick easy question, can I put my current sky card in a new replacement sky plus HD box without any phone calls or reconfiguring? We don't have an internet connection to our current HD box (through choice) so rely / use the satellite only. Thank you for any useful advice 👍

Unfortunately, Sky no longer allow viewing cards to be paired to replacement Sky+HD Boxes. If your existing Sky+HD Box is broken, Sky will insist on switching to Sky Q or Sky Stream.

Re: SKY PLUS HD BOX SWAP

Exiled-in-HH — Tue, 05 Nov 2024 09:23:31 GMT

Haven't Sky informed you via email that it no longer possible?

It would be a nice proactive action if not🤔